Austin was super helpful—the option I was originally looking at wasn’t right for me and he was very straightforward, didn’t try to pressure me into anything that wasn’t best for our family, and recommended some other options instead. Highly recommend!
Bill MacAdam
Bill MacAdam
551
Austin and I tried our best to organize a refinance plan that best suited our overall financial plan. Unfortunately we found that staying our current course was the best plan for us. Nonetheless, I found Austin to be polite, professional, personable and an overall pleasure to work with. There was no overbearing sales pitch. We amicably agreed that not changing our current plan was best for my ...Austin and I tried our best to organize a refinance plan that best suited our overall financial plan. Unfortunately we found that staying our current course was the best plan for us. Nonetheless, I found Austin to be polite, professional, personable and an overall pleasure to work with. There was no overbearing sales pitch. We amicably agreed that not changing our current plan was best for my situation at he moment. The door was left open for future conversations. Austin is a super young man with a bright future.Read MoreRead Less
Jaime Monsalve
Jaime Monsalve
551
I spoke with Austin on 3 occasions and he was very helpful and was able to give me the answers I needed to make an informed decision unlike others who are there just to get your business sometimes knowing that they may not be giving you their best advice! I will definitely be contacting Austin again on my next purchase.
Gene White
Gene White
551
Austin was very knowledgeable, and helped me decide how I wanted to proceed with my present mortgage. Thanks Again Austin!
Russell Demarais
Russell Demarais
551
I found Austin Cassidy to be a fine gentleman to work with. He was honest, professional and went out of his way to make our refinancing a breeze. He made sure everything ran smoothly and there were no last minute hiccups. A real pleasure to do business with.
Tim Larrew
Tim Larrew
551
Austin was the only person that was able to get the ball rolling when the title company refused to answer calls and e mails. He single handedly got them to call back and start the process again. Thank you!
Brenda Bedford
Brenda Bedford
551
Austin was very helpful and answered all my questions quickly and efficiently. He was unable to help me refinance my mortgage because I have a very low interest rate already but he was totally professional and went over my current mortgage and explained how I could get what I was wanting without having to refinance. I would do business with him if ever I was in need of a new mortgage in the ...Austin was very helpful and answered all my questions quickly and efficiently. He was unable to help me refinance my mortgage because I have a very low interest rate already but he was totally professional and went over my current mortgage and explained how I could get what I was wanting without having to refinance. I would do business with him if ever I was in need of a new mortgage in the future. He was a pleasure to work with. Thank you Austin!!Read MoreRead Less
Phyllis Booth
Phyllis Booth
551
Austin was very knowledgeable and professional. He was patient and polite to my husband and to me during our mortgage refinance. He earned his 5 star rating !
Linda Woods
Linda Woods
551
I have no problem giving Austin five (5) stars. He was exceptional in every aspect of the word. He was kind and had so much patience. If I had to go back through this process again; he would the individual I would choose to assist me. Often times people are reluctant about trying large company such as Rocket Mortgage/Rocket Mortgage. However, I will become a spokesperson any day because my ...I have no problem giving Austin five (5) stars. He was exceptional in every aspect of the word. He was kind and had so much patience. If I had to go back through this process again; he would the individual I would choose to assist me. Often times people are reluctant about trying large company such as Rocket Mortgage/Rocket Mortgage. However, I will become a spokesperson any day because my experience and dealing with Austin was outstanding. He actually deserve 10 stars in my book. Again, he was excellent and it was an extreme pleasure to be assisted by him. Linda S. WoodsRead MoreRead Less
Mitch Robles
Mitch Robles
551
I was completely satisfied with Austin. He answered all my questions . I will recommend Austin to anyone that might need his help !
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