Austin Neumann

Detroit, MI

NMLS 1552461

Triple Crown Banker

Austin's Reviews

Catherine Lyons Kuegler
I was interested in a lower home equity loan rate and received a return call from Austin N. He was polite, professional, and well informed. Despite the fact that he was not able to help me with my loan due to its lower balance and bank policies, he was able to assist me in other ways. I had asked him a few questions re: my credit score and he highlighted 2 problems I was not aware of. Austin was...I was interested in a lower home equity loan rate and received a return call from Austin N. He was polite, professional, and well informed. Despite the fact that he was not able to help me with my loan due to its lower balance and bank policies, he was able to assist me in other ways. I had asked him a few questions re: my credit score and he highlighted 2 problems I was not aware of. Austin was very helpful in giving me suggestions on how I might rectify these issues now and in the future. Despite the fact he could not assist me w/my loan, I was grateful for his suggestions and his personal interest in our finances. Thank you Austin for your time and insight during our call.
Catherine L.Read MoreRead Less
Rich Runnells
Very knowledgeable and very helpfull in answering questions I had
John Newman
Austin, Did a great job finding the right loan product for my needs. He followed up and communicated next steps and kept us in the loop. Well done Austin.

Thank you
Deborah Fierge
It was a pleasure dealing with Austin. He answered all of our questions and made the process go extremely well. Thank you very much!
Ginny Talucci
I had a fantastic experience working with Austin. He really answered my questions, clearly explained how Rocket Mortgage's process works and was available every time I thought up a new issue. He loves his work and it comes through clearly. I will definitely use him for future refi's or new home purchases.
Darcy Carter Risenhoover
Austin was very thorough and explained things in a way that we could understand. He took time to find out what our needs were for the refinance and offered the best solution for us.
Dolly Pivonka
I would give Austin 5 stars. He was very good to work with, responded to questions in a timely fashion and always returned calls. Very good experience.
Justine Gass-Houslander
My experience with refinancing couldn't be any easier!. Austin is very knowledgable and was a pleasure to deal with during the entire experience! He stayed in touch, kept me up to date along the way and new where we were in the process at all times. I highly recommend him to everyone! I found the entire staff to be very pleasant, happy and energetic. Rocket Mortgage Team is fantastic!
Sherri Dunham
My experience with Austin was awesome! He was so professional, helpful, and a delight to do business with! He was there to help and answer any questions very efficient and so quick! Thanks so much Austin!
Brenda Henkle
My refinance experience with Austin was superior. From the start he was professional, positive and informative. Answered all my questions completely and went above and beyond to make the process seamless. Call back time was rapid. I always new what was going on with the process......superior communication! The entire staff has been excellent!