Belen Garita

Phoenix, AZ

NMLS 2239335

Banker

Belen's Reviews

Kathy Wortham
During the early process there was some information sent out that was confusing. A letter e-signed by Belen requested the appraisal by the 23rd when it was not even scheduled until the 25th, with a delivery date of five to six days later. The paperwork and appraiser thought we were refinancing. There were some other concerns, so, I sent an e-mail pointing them out to Belen. I never received a ...During the early process there was some information sent out that was confusing. A letter e-signed by Belen requested the appraisal by the 23rd when it was not even scheduled until the 25th, with a delivery date of five to six days later. The paperwork and appraiser thought we were refinancing. There were some other concerns, so, I sent an e-mail pointing them out to Belen. I never received a reply. Then mid-way of the process an automatic closing estimate e-form was sent out that was very inaccurate. My husband eventually emailed and called her about the second incident and did receive a phone call from her manager. Belen said that she had seen the information in question. Normally I would have expected a processor to be proactive and address the issues before it stressed the client. She did not.Read MoreRead Less
Sherry Hopson
Belen made our loan process quick and easy. Always followed up if we needed to complete anything. Highly recommend as your representative at Rocket Mortgage. Thank you!
Michael A Reed
Belen was incredible. She did what Banks refused to even try to do. My family and I will always be grateful for what she did for us and ALL the help she gave us. She was there every step of the way and always answered her phone or replied to our texts or emails. We wish her the best life can give her.
Alexis Cruz
Belen was amazing very helpful and always available to answer any of my questions. She made the experience an amazing one.
Zewge
IF THERE WAS A TEN, I WOULD GIVE HER A 10 GLADLY
Nola Klock
An excellent help to this “old” lady. So much patience with me and so kind. She is an asset to your company and would recommend her to anyone.
Kelly Rabuck
Belen is patient and knowledgeable to help anyone through this process to ensure success.
Doris Gomez
She was very patient with me and answered all of my
questions. I would recommend her to everyone that wants a reliable Mortgage Expert.
Tino Barreras
Belen was awesome. She helped me understand the process better than anyone I’ve talked to. She was actually interested in my situation and had my best interested in mine.

Highly recommend.
Sharon Sorensen
Belen was so hands on, so patient & so diligent. My husband & I are technically challenged & if she couldn't walk us through something on the computer, she did it for us, virtually. Belen worked long & hard for us. We were so grateful for her impeccable work ethic & her courteous way in which she spoke to us. We never felt inadequate...though we certainly were in some instances. Our loan ...Belen was so hands on, so patient & so diligent. My husband & I are technically challenged & if she couldn't walk us through something on the computer, she did it for us, virtually. Belen worked long & hard for us. We were so grateful for her impeccable work ethic & her courteous way in which she spoke to us. We never felt inadequate...though we certainly were in some instances. Our loan experience was a good one. We will recommend Rocket Mortgage to our friends.Read MoreRead Less