Bianca Brown

Detroit, MI

NMLS 1472566

Senior Director, Mortgage Banking

Bianca's Reviews

Kenny Johnson
Smart, efficient, courtesy professional, responsive
Travis Hermreck
She was great to work with. She communicated very clearly with us, and was working for us on a Sunday evening. She definitely went above the call of duty for us. Thank you, Bianca!
Ken Board Jr.
She made the whole process painless and was a pleasure to deal with.
Susan Brown
She was very knowledgeable about what we needed and her job. Bianca was always very helpful, professional, and knew her job as a mortgage officer. We really enjoyed working with Bianca she made ourrefinancing of our mortgage very easy.
Reg Parham
Bianca Brown is one of the main reasons our experience with Rocket Mortgage was awesome. Her expertise and willingness to address our questions was greatly appreciated. Bianca's patience and attention to detail allowed for a seamless process. Rocket Mortgage is fortunate to have such an excellent representative as her in their organization. Best Wishes, Reginald Parham
Jill Wright
Bianca Brown was terrific. She helped me to get through the process, and, when I changed my mind on a few things she changed what was necessary until I was happy with everything. I liked her very much. She's a keeper.
Anja Klaus-Harvel
Bianca was extremely professional, knowledgeable, patient and helpful throughout the entire process. She never lost patience with us first-time home buyers and explained all our options to us (sometimes several times). I would highly recommend her and would definitely work with her again.
Crystal Cooke Real Estate Professional
Bianca was awesome to work with. She was always very courteous and professional. I appreciated working with her. With every set back she was always able to push us forward. What a great peron to work with.
Steve Peterman
Bianca....Is thorough as can be. Very proacttive and encouraging in getting the job done and getting it done correctly and as quickly as possible. there is considerable information to be obtained in processing the loan application...even for incredibly qualified customers. Much of this information is repetitive. Bianca would surely benifit from providing a much more detailed explanation of the ...Bianca....Is thorough as can be. Very proacttive and encouraging in getting the job done and getting it done correctly and as quickly as possible. there is considerable information to be obtained in processing the loan application...even for incredibly qualified customers. Much of this information is repetitive. Bianca would surely benifit from providing a much more detailed explanation of the twists and turns of the application process,,,in advance. One might think that withholding this information from a valued customer is prudent and prevents frustration and possible derailment of a customers commitment to complete the process. This customer disagrees. All said, and despite the fact there are several representitives interacting with the customer during this process. Bianca gets the job done.Read MoreRead Less
Mary Louise Butler
Bianca is first rate. She is an excellent communicator and a thoughtful listener. Bianca moved me through the process quickly and efficiently. I can not believe how easy this was. She put me at ease immediately. I put my trust in her and I was not disappointed.