Bianka Mitaj

Detroit, MI

NMLS 2038521

Executive Banker

Bianka's Reviews

Bob Levine
Bianka is a prime example of the quality of the staff at Rocket Mortgage that supports their existing customer base. As a resource who has been in the customer support/service business for 47 years and a firm believer in the fact that the most important customer that any business has is actually the one they ALREADY have. It is obvious that Rocket Mortgage and their employees have bought into this...Bianka is a prime example of the quality of the staff at Rocket Mortgage that supports their existing customer base. As a resource who has been in the customer support/service business for 47 years and a firm believer in the fact that the most important customer that any business has is actually the one they ALREADY have. It is obvious that Rocket Mortgage and their employees have bought into this paradigm and it is a huge benefit to both customer and company. My hot button is communication and Bianka gets excellent marks for that. Next is follow-up and once again Bianka is off the charts. Finally, knowledge of the business and your products is paramount and, again, Bianka is well prepared to serve her clients.

It was a pleasure to have her support our refinance effort; Rocket Mortgage is lucky to have her on staff.Read MoreRead Less
Leo Garcia
Bianka was quick to respond and went above and beyond to get us where we needed to be. We are very grateful for everything Bianka has done for us to be able to refinance our house!
Jackelyn Garcia
Bianka was such a great agent to work it. Very communicative, patient, explained all of the details and supportive throughout the entire process.
John Luckey
I want to thank Bianka, and the rest of her team, for making the refinance process quick and easy.
THANK YOU!!!!
Albert AL
Bianka of Rocket Mortgage is an amazing Mortgage Banker! She worked tirelessly from the start to finish of my home refinance process. She always answered my questions promptly with no hesitation or frustration, was very polite, courteous, and respectful in all her communications, and offered me one of the best refinance deals in the market, that would fit my budget. She is very honest and sincere ...Bianka of Rocket Mortgage is an amazing Mortgage Banker! She worked tirelessly from the start to finish of my home refinance process. She always answered my questions promptly with no hesitation or frustration, was very polite, courteous, and respectful in all her communications, and offered me one of the best refinance deals in the market, that would fit my budget. She is very honest and sincere in giving us the best deal - no hidden charges. I would highly recommend her to anyone looking forward to buy or refinance a home. THANKS A MILLION - God bless!Read MoreRead Less
Angela Gibson Barron
This lady is awesome. She was kind and very thoughtful. She answered a million questions and was helpful beyond measures. She made our refinance process enjoyable and as fast as she could. We are very thankful for her. Blessed to have had her on our refinance.
The Barrons
Golda Proverbs
I received excellent service working with Bianka Mitaj during my refinancing process. She is knowledgeable and very professional, which made the whole process go smoothly from start to finish. Bianka was highly recommended by a friend, and I will be recommending her to any of my friends who are in the process of buying or refinancing. She is indeed a valuable asset to the company and I wish I ...I received excellent service working with Bianka Mitaj during my refinancing process. She is knowledgeable and very professional, which made the whole process go smoothly from start to finish. Bianka was highly recommended by a friend, and I will be recommending her to any of my friends who are in the process of buying or refinancing. She is indeed a valuable asset to the company and I wish I could give more than 5 stars!Read MoreRead Less
Peggy McGregor
Bianka was so friendly and helpful!! She really went above and beyond to get my refinance done!!
Jason Galpin
Absolutely fantastic to work with. Extremely patient, friendly and ever so helpful in explaining things.
Carmen Yajaira
She was patient, she helped me understand the process and all the options I had. She is a rock star full of knowledge and willing to help💖