Bill was great; easy to work with. knew what I needed to have to move forward; answered my questions clearly; made the entire process so so easy.
Kathy Elliott Schneidau
Kathy Elliott Schneidau
551
Bill have me all the information I asked for while chatting.
551
Bill is a constant professional, a great sense of humor which eases any uneasiness you may be feeling. He goes to great length on explaining your options and what it will entail. Bill Richeson is a great asset at Rocket Mortgage and a pleasure to work with. Had I known how seamless this process was with Bill's direction I would have refinanced years ago. Thank you Bill and God bless.
Derek Schaaf
Derek Schaaf
551
Easy loan process. Everything went smooth and I was getting updates every step of the way.
Gordon Shewach
Gordon Shewach
551
I chose Rocket Mortgage because Dan Gilbert has done more than anyone else (along with Mike Ilitch) to revive the city of Detroit. I was thrilled to discover that their process for going through home loans is also top shelf. Bill was excellent to work with and I highly recommend him.
Jason Hudspeth
Jason Hudspeth
551
Was great to work with and answered my questions very quickly. I had an issue with a lien and Bill made me feel that nothing would be and helped me through the process of getting my Refi complete even through it took more than 2 months.
Shawna Biesecker Fulkerson
Shawna Biesecker Fulkerson
551
Any time that I contact Bill, he gets back to me right away, and is always extremely helpful and knowledgeable. He makes my experience quick and painless. Nothing is ever a bother, never too many questions, or clarifications. Always a pleasure to work with!
Joyce Lespreance
Joyce Lespreance
551
Kept great communication. Kept me up on the whole process. Friendly. Great customer service. Answered all questions quickly.
Shimon Senderowitz
Shimon Senderowitz
551
Bill was easy to work with. He explained everything and made the process very easy.
John Keiter
John Keiter
551
My experience with Bill was an extremely positive one. He was succinct in his language and explanations to questions I asked, efficient, timely and professional. I appreciate his assistance with making my refinancing hassel free.
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