Billy Chaaban

Detroit, MI

NMLS 2278112

Executive Banker

Billy's Reviews

Stephen Smith
If you are looking for a superstar look no further than Billy! He was tremendous to work with.....smart, efficient, patient, great sense of humor....and he just gets it done. Seems like his motto is to exceed expectations....I wouldn't hesitate to reach out to him again!
Glenn K
Very positive experience working with Billy. He demonstrated patience and compassion and made us feel like he was invested in providing the right option for us for our home equity loan. He was very responsive and followed up when required. Excellent experience with Billy.
William Mcclung
I had a very positive experience dealing with Billy. He was o top of all aspects of my refi. I would recommend him to everyone. He's very knowledgeable.
Harold
This was the second refinance I have done with rocket mortgage. Billy handled the first and there were a couple of issues that were slowing the process down. These were on my side and Billy worked hard to get me through this process. Should have used one of their attorneys. As promised he monitored the interest rates and when he saw I could reduce my interest by 1.115% he called and we started the...This was the second refinance I have done with rocket mortgage. Billy handled the first and there were a couple of issues that were slowing the process down. These were on my side and Billy worked hard to get me through this process. Should have used one of their attorneys. As promised he monitored the interest rates and when he saw I could reduce my interest by 1.115% he called and we started the process. This was really effortless and everything was went great. I am very happy with the service and treatment Billy and rocket mortgage have given me.Read MoreRead Less
KiaraSherri Pruitt
Billy was a tireless advocate on behalf to get my loan done on a very tight timeframe since I was leaving the country. Any question I had was answered within minutes. He understood my particular circumstances and went above and beyond to make my loan process simple and straight forward. Billy was knowledgable and thorough on the entire process and made it easy for me to complete all that was ...Billy was a tireless advocate on behalf to get my loan done on a very tight timeframe since I was leaving the country. Any question I had was answered within minutes. He understood my particular circumstances and went above and beyond to make my loan process simple and straight forward. Billy was knowledgable and thorough on the entire process and made it easy for me to complete all that was required. The next time any of my friends or family need home loan assistance, Billy will be the one whom I refer.Read MoreRead Less
Aimee McWilliams
We had the absolute pleasure of working with Billy Chaaban at Rocket Mortgage, and I can't say enough about how incredible he was throughout the entire process. From start to finish, Billy went above and beyond to make sure we were taken care of. His professionalism, expertise, and attention to detail were truly unmatched.

Billy was not only thorough in answering all of our questions but also made ...We had the absolute pleasure of working with Billy Chaaban at Rocket Mortgage, and I can't say enough about how incredible he was throughout the entire process. From start to finish, Billy went above and beyond to make sure we were taken care of. His professionalism, expertise, and attention to detail were truly unmatched.

Billy was not only thorough in answering all of our questions but also made sure we understood every step along the way. He was available to us whenever we needed him and took the time to explain things in a clear and easy-to-understand manner. What really stood out, though, was his willingness to go the extra mile—he bent over backward to ensure that everything was handled seamlessly, even taking extra steps that weren’t required just to make sure we were fully supported.
It’s rare to come across someone who is so dedicated and genuinely cares about their clients. Billy is one of those rare professionals who truly puts people first. If you're looking for a banker who is not only incredibly knowledgeable but also willing to do whatever it takes to make sure you're well taken care of, Billy Chaaban is your guy. He made the entire process smooth and stress-free, and I couldn't be more grateful for his outstanding service. Highly recommend!Read MoreRead Less
Mirko Minaya
My wife and I shopped home refinance rates with several lenders. Our refinance was somewhat complex due to probate procedures, but Rocket Mortgage helped make the entire process easy and comprehensive.

Our agent was Billy Chaaban. He was very kind, professional and incredibly thorough in making sure we understood everything that was going on every step of the way. I was impressed at how ...My wife and I shopped home refinance rates with several lenders. Our refinance was somewhat complex due to probate procedures, but Rocket Mortgage helped make the entire process easy and comprehensive.

Our agent was Billy Chaaban. He was very kind, professional and incredibly thorough in making sure we understood everything that was going on every step of the way. I was impressed at how consistently Billy followed up with us to make sure that every aspect of the transaction was proceeding on time.

Our entire process was virtual and Billy helped us secure extremely competitive rates. After winning our business, I told the other lenders that I was moving forward with Rocket and to F**k off.

I would give my strongest recommendation for Billy Chaaban to assist you with any situation being a first time home buyer, a refinance or home equity line of credit. We got great results with incredible service along the way. Thank you Rocket Mortgage and special thanks to Billy Chaaban!Read MoreRead Less
Michelle Stern
Billy made my refinance process a breeze. He was always available to assist or answer questions. He checked in with updates along the way, but didn’t contact too much. Billy is patient and kind, very easy to work with. I would use him again in the future and would recommend him to friends.
Jean Jackson
Billy was THE BOMB!!!! he was very helpful, he knew his job and he guided me to the end. I was very happy to work with Billy he went far and beyond. Thank you Billy !!!!!!
Patrick Crockett
Billy was very helpful and answered all my questions. We were able to close in a short amount of time and he kept me updated every step along the way. Thanks Billy.