Bob Reed

Cleveland, OH

NMLS 198151

Triple Crown Banker

Bob's Reviews

Cathy's Cathy's Cause
Bob, was a very knowledgeable and personable person who checked in with me after five years and after 2 weeks we are closing on our refinance mortgage that is saving us both time and money! He made the process so easy and quick! Highly recommend him if you are looking for a mortgage or to refinance!
David Alan Diffee
Bob provided excellent customer service. Called on a Friday and closing this week.
Jeff Cohen
It was a pleasure to work with Bob. He was very attentive to our needs and helped us secure a loan which will help us financially. Excellent service. Thank you!
Shawn Stansbery
Great customer service and help with problem solving
Mahesh Rambilas
VERY EXPERIENCE AND KNOWLEDGABLE
Nancy DeLoach
I admit, when Bob first started calling me almost daily and leaving messages on my machine, it irritated me a little bit. I thought, "Doesn't this guy get that I'm not interested?" Well, his persistence finally paid off and I decided to answer his call one day. After all, he had stated in one of his messages that with new interest rates, he could really help me out with refinancing our home. ...I admit, when Bob first started calling me almost daily and leaving messages on my machine, it irritated me a little bit. I thought, "Doesn't this guy get that I'm not interested?" Well, his persistence finally paid off and I decided to answer his call one day. After all, he had stated in one of his messages that with new interest rates, he could really help me out with refinancing our home. Boy was he right!!! I used Rocket Mortgage for my original home loan with skepticism. It was the smoothest transaction I could have asked for! Then, a couple years later, I refinanced to get my new husband on the deed which also went very smoothly. In all honesty though, this second refinance was the smoothest transaction of the three. Not only was I able to get a lower interest rate, I was able to get enough cash with the refinance to build the garage my husband and I had been wanting for so long. Better yet, the payment was lower than my previous payment! I thought, "No way!" Bob was a dream to work with! He helped make everything so easy. I can't thank him enough!Read MoreRead Less
Alla Podolyakina
We just refinanced our house with Bob. The experience was as quick and painless as one can only wish. Bob was very thorough and detailed explaining the process. He made all complicated subjects very easy to understand. He responded to every call or email very quickly.
Bob was a pleasure to work with.
Gwen Cooks
Bob was very quick and professional. I really appreciated him during this process. He made it very easy for me to follow thru with information and the closing was within 2 weeks from start to finish. WOW, I was excited to get this process done so quickly. Excellent job BOB.
Maria McBliss
Excellent service from Bob Reed regarding my home refinance. Amazed at how fast, efficient and professional the loan process was handled. I was told by another Mortgage Loan Agent at the bank I have been doing business with for 10+ years that the process could take up to 3 months. I am so pleased with the service I received from Mr. Reed who answered my many questions and is very ...Excellent service from Bob Reed regarding my home refinance. Amazed at how fast, efficient and professional the loan process was handled. I was told by another Mortgage Loan Agent at the bank I have been doing business with for 10+ years that the process could take up to 3 months. I am so pleased with the service I received from Mr. Reed who answered my many questions and is very knowledgeable.Read MoreRead Less
Jo-Anne DeLeon
Bob was very knowledgeable, helpful & patient. It was a pleasure working with him.