Bob Reed

Cleveland, OH

NMLS 198151

Triple Crown Banker

Bob's Reviews

Ellen McBride
I cannot get over the experience I had with Bob. I've always loved Rocket Mortgage. Everything went so smoothly. Have already told family and friends about my great experience. Thanks Bob!!!
Shawn Stansbery
Great customer service and help with problem solving
Mahesh Rambilas
VERY EXPERIENCE AND KNOWLEDGABLE
Nancy DeLoach
I admit, when Bob first started calling me almost daily and leaving messages on my machine, it irritated me a little bit. I thought, "Doesn't this guy get that I'm not interested?" Well, his persistence finally paid off and I decided to answer his call one day. After all, he had stated in one of his messages that with new interest rates, he could really help me out with refinancing our home. ...I admit, when Bob first started calling me almost daily and leaving messages on my machine, it irritated me a little bit. I thought, "Doesn't this guy get that I'm not interested?" Well, his persistence finally paid off and I decided to answer his call one day. After all, he had stated in one of his messages that with new interest rates, he could really help me out with refinancing our home. Boy was he right!!! I used Rocket Mortgage for my original home loan with skepticism. It was the smoothest transaction I could have asked for! Then, a couple years later, I refinanced to get my new husband on the deed which also went very smoothly. In all honesty though, this second refinance was the smoothest transaction of the three. Not only was I able to get a lower interest rate, I was able to get enough cash with the refinance to build the garage my husband and I had been wanting for so long. Better yet, the payment was lower than my previous payment! I thought, "No way!" Bob was a dream to work with! He helped make everything so easy. I can't thank him enough!Read MoreRead Less
Alla Podolyakina
We just refinanced our house with Bob. The experience was as quick and painless as one can only wish. Bob was very thorough and detailed explaining the process. He made all complicated subjects very easy to understand. He responded to every call or email very quickly.
Bob was a pleasure to work with.
Gwen Cooks
Bob was very quick and professional. I really appreciated him during this process. He made it very easy for me to follow thru with information and the closing was within 2 weeks from start to finish. WOW, I was excited to get this process done so quickly. Excellent job BOB.
Maria McBliss
Excellent service from Bob Reed regarding my home refinance. Amazed at how fast, efficient and professional the loan process was handled. I was told by another Mortgage Loan Agent at the bank I have been doing business with for 10+ years that the process could take up to 3 months. I am so pleased with the service I received from Mr. Reed who answered my many questions and is very ...Excellent service from Bob Reed regarding my home refinance. Amazed at how fast, efficient and professional the loan process was handled. I was told by another Mortgage Loan Agent at the bank I have been doing business with for 10+ years that the process could take up to 3 months. I am so pleased with the service I received from Mr. Reed who answered my many questions and is very knowledgeable.Read MoreRead Less
Jo-Anne DeLeon
Bob was very knowledgeable, helpful & patient. It was a pleasure working with him.
Ryan King
Bob did an amazing job answering all my questions and made my experience very stress free. Thanks again Bob!!!
Deborah Masterson Lenz
This is the second time Bob has helped me with refinancing. He made the whole process easy and stress free. I would highly recommend hi to anyone looking for someone to help with a mortgage or refinancing. I know if I ever find myself needing someone intrusive field, he will be the first one I will all. Thank you Bob Reed for a great job!
Eliseo Collado
Very helpful. Answer all my questions. G Got back to me very promptly.