Bob Shabo

Detroit, MI

NMLS 1195175

Senior Banking Support Consultant

Bob's Reviews

Kathy O'Connell Piasek
I was very comfortable with Bob. Bob was friendly and patience. He was always available during the process that I appreciated it very much.
Katie Gisch
He has such excellent customer service skills! He seems to really enjoy his job and helping you get to where you want to be.
This is my second refi with with Rocket Mortgage. The first was with Bob. The second started with someone else when I couldn't find Bobs contact info in my files. Needless to say, after getting nowhere with the banker assigned to me, I tore my filing system apart and literally yelled "YES" when I found his email. Within 20 minutes, of phone time, the deal was done. When you interact with ...This is my second refi with with Rocket Mortgage. The first was with Bob. The second started with someone else when I couldn't find Bobs contact info in my files. Needless to say, after getting nowhere with the banker assigned to me, I tore my filing system apart and literally yelled "YES" when I found his email. Within 20 minutes, of phone time, the deal was done. When you interact with Bob, it's like talking with a friend you've known all your life who just happens to be a "PRESIDENTS CLUB" banker at Rocket Mortgage. You'll feel like you have a guy on the inside. I won't misplace Bob's number again. Rocket Mortgage, along with Bob, make for a great team and a walk in the park with what normally would be a huge, stressful process. THANKS BOB!!!Read MoreRead Less
Wendy Brown
Bob was responsive, empathetic and respective. He made us feel that he was truly our advocate.
Elizabeth Aijala-rudd
Helpful and accurate. Bob called me back in a timely manner. Loan closed 5 days earlier than expected. Great job.
Dave Edwards
Focued on getting the most for the customer. Calls when he said he would. Overall Bob is a great guide through this process.
Lauren Davidson
Bob was great to work with. Initially, I was nervous about the refinance process and he made it simple and easy. He explained the process and communicated with me every step of the way. If he was not available for some reason, he always reached out to give me an alternative contact. I was thoroughly impressed with Bob and my Rocket Mortgage experience overall. Thank you!
Carolyn Kentockee
Bob was very professional to work with.
Jewell Scott
Rocket Mortgage made our re-financing experience so effortless. We were able to do everything through their amazing online site in complete confidence our information was secure. All our questions were answered promptly no matter what time, day or night, we contacted them. Attorney came to our house for the closing, so we did not even have to leave home. I highly recommend Rocket Mortgage for ...Rocket Mortgage made our re-financing experience so effortless. We were able to do everything through their amazing online site in complete confidence our information was secure. All our questions were answered promptly no matter what time, day or night, we contacted them. Attorney came to our house for the closing, so we did not even have to leave home. I highly recommend Rocket Mortgage for you mortgage or re-finance needs.Read MoreRead Less
Trish Bradach
Bob was awesome to work with. He helped us every way possible so that we could get our refinance done. He returned every phone call we made within a matter of minutes. He gave us all of the information up front. He told us exactly what the next step was and we were able to get the paperwork done.
I would recommend Bob and the Rocket Mortgage team to anyone. They made the process a great ...Bob was awesome to work with. He helped us every way possible so that we could get our refinance done. He returned every phone call we made within a matter of minutes. He gave us all of the information up front. He told us exactly what the next step was and we were able to get the paperwork done.
I would recommend Bob and the Rocket Mortgage team to anyone. They made the process a great experience.Read MoreRead Less