Bradford was incredibly helpful throughout the entire refinancing process. His explanation of all items was very thorough and easy to understand. He was quick to respond to any questions I had, even when I texted him during off hours. He gave me confidence in the process, even when little surprises happened along the way.
Ryan Taylor
Ryan Taylor
551
Bradford exceeded my expectations. The application and loan process was quick and easy. I was going through the process of refinancing my house and he answered all my questions. He was also very responsive to any emails I sent him unlike other lenders I’ve worked with. I would definitely recommend anyone to work with him for your mortgage needs
Margaret Walker
Margaret Walker
551
This young man was wonderful to work with. He was very clear about everything and helped us so efficiently thru the process of refinance. I had previously had a nightmare experience with another company and was dreading going thru this process. What a surprise to have such good service. Love being able to actually talk to a person when you call in and with very little wait time.
Rosie Lilly
Rosie Lilly
551
I want to let you know that Bradford Pugh made my refinance an easy, seamless process. At any time, I was able to contact Brad with any concern and he took care of any issue I had. Because of Brad, I will recommend your service to anyone I know. Thank you Brad
Jamie Pandora
Jamie Pandora
551
He was amazingly helpful & guided us through every step
Tom Gerweck
Tom Gerweck
551
Brad was very personable and easy to work with.
Megan Taylor
Megan Taylor
551
My husband and I worked with Bradford on getting our home refinanced. He was very knowledgeable, easy to work with, and efficient. I highly recommend going through Rocket Mortgage for all your mortgage needs!
Linda McClure
Linda McClure
551
Bradford was great to work with, there were a ton of documents etc that had to be worked through, digital signatures done properly, plus the scanning and then my posting of certain financial documents that were needed. There were a number of computer interfaces that needed to be used and he adroitly walk us through each one, even if it took several days and multiple phone calls. A number of ...Bradford was great to work with, there were a ton of documents etc that had to be worked through, digital signatures done properly, plus the scanning and then my posting of certain financial documents that were needed. There were a number of computer interfaces that needed to be used and he adroitly walk us through each one, even if it took several days and multiple phone calls. A number of external documents, such as credit scores, bank accounts, and other, where, once we had got the signatures and permissions set up electronically, Bradford took care of getting everything compiled and together for the closing team.Read MoreRead Less
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