Brent got me the answers i needed. Your Client Care Specialist Team is another story. Send me a survey for them.
Mark LaMoy
Mark LaMoy
551
Brent handled our recent refinance with the highest level of professionalism and customer service. Thank you.
Dagoogs Googin
Dagoogs Googin
551
Awesome & excellent service. Quick to respond to all of our questions and concerns.
Sandra Andrews
Sandra Andrews
551
Brent worked hard to find just the right loan for us. He explained the features of the loan professionally and with care. Followed up on all questions and made sure we understood each phase. Thanks Brent!
Ermias Teferra
Ermias Teferra
551
He is a great agent. Acacia me via phone and email. Answered all my questions and made the process simple and hassle free.
Dan Peters
Dan Peters
551
Brent was very easy to work with when my wife and I were refinancing our mortgage. He clearly described each step in the process and was able to quickly address any of our immediate questions and concerns. Brent quickly responded to our phones calls throughout the entire process and ensured that all of the necessary documents were updated and correct so that our new mortgage could be processed as ...Brent was very easy to work with when my wife and I were refinancing our mortgage. He clearly described each step in the process and was able to quickly address any of our immediate questions and concerns. Brent quickly responded to our phones calls throughout the entire process and ensured that all of the necessary documents were updated and correct so that our new mortgage could be processed as quickly as possible.Read MoreRead Less
Andre Johnson
Andre Johnson
541
Answered our phone call promptly. Met appointment time promptly as requested. Explained clearly each document that needed to be signed, and purpose. Spoke clearly and concisely the entire visit. Treated us with respect and intelligence. Handled everything very professionally and very personably also. Stressed that what ever, when ever we might need, want anything that he might help with - call ...Answered our phone call promptly. Met appointment time promptly as requested. Explained clearly each document that needed to be signed, and purpose. Spoke clearly and concisely the entire visit. Treated us with respect and intelligence. Handled everything very professionally and very personably also. Stressed that what ever, when ever we might need, want anything that he might help with - call him. All contact numbers were provided. We even know where he lives in our town. Very impressed entire procedure. Thanks to him.Read MoreRead Less
Karen Broughton
Karen Broughton
551
He handled everything very easy for us
Charles Anderson
Charles Anderson
551
It's amazing how fast and easy it is to do business with Rocket Mortgage. Much of that is due to people like Brent. He knows what he's doing and is alway responsive. I'm very happy with the experience I had with Brent.
Richard Ranshaw
Richard Ranshaw
551
Brent presented as very knowledgeable and on top of things. He made the entire refinance easy and quick
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