Brent was great, friendly, calls right back. Thank you!
Karie Hassell
Karie Hassell
551
Brent was always available to answer questions.
Rachael Mengel
Rachael Mengel
551
Brent provided a great experience while doing a refinance of our mortgage. He continually kept in contact and updated us through the process getting us a great deal.
Kevin Gerthe
Kevin Gerthe
551
Brent was excellent. Our loan was approved and completed within 10 business days. I appreciated his professionalism, and expediency. If you get the opportunity to work with him, you won’t be disappointed.
Thomas Nugent
Thomas Nugent
551
From the very beginning of a difficult mortgage process, Brent was focused on getting us the mortgage. He was always available and kept us up to date on the progress of our application.
Joe Barrier
Joe Barrier
541
My memory is not as good as it used to be, however, when Brent was 'selling' us on the refi idea, I believe he said that there would be no out of pocket costs. We ended up with over $700 in closing costs that were not explained by him or others prior to receiving the closing cost materials. After our intentions to refi became clear, I don't believe we ever heard from him again. We were passed...My memory is not as good as it used to be, however, when Brent was 'selling' us on the refi idea, I believe he said that there would be no out of pocket costs. We ended up with over $700 in closing costs that were not explained by him or others prior to receiving the closing cost materials. After our intentions to refi became clear, I don't believe we ever heard from him again. We were passed off to a different person and never heard from Brent. However, I would assume that is the policy or the way that RM has constructed their service. All in all, I was happy with the results of the Refi. but it would have been nice with more follow up.Read MoreRead Less
Jeff Robinson
Jeff Robinson
551
Excellent support. Came up with the right product and solution working in a collaborate way. Did multiple proactive followups working with both myself and spouse to get all the necessary documented electronically signed off to get the ball rolling. From the first call to mortgage closing the entire process took 14 days which is outstanding.
Merry Evans
Merry Evans
551
Excellent customer service!
Naomi Albarran
Naomi Albarran
551
From start to finish, Brent was quick to answer our questions and concerns. He kept in touch with us and prepared us through the steps of our refinance. Our loan process was expedient and a lot of the credit goes to Brent.
Thanks again, The Albarran’s
Marisa Roberson
Marisa Roberson
551
Brent was very helpful in the refinance of our home. He was quick with getting our information to let us know what was available to us. Brent was very professional and was helpful in explaining the charges in our new mortgage. This was a very smooth process thanks to Brent.
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