Brent Fincham

Cleveland, OH

NMLS 713733

Triple Crown Banker

Brent's Reviews

Betty Hallowell
Brent was a pleasure to work with the refi process. Loved working with the idea of having everything on the computer at my finger tips. The process was quick and easy.
Charles Anderson
It's amazing how fast and easy it is to do business with Rocket Mortgage. Much of that is due to people like Brent. He knows what he's doing and is alway responsive. I'm very happy with the experience I had with Brent.
Richard Ranshaw
Brent presented as very knowledgeable and on top of things. He made the entire refinance easy and quick
Dianna Evanoff
Brent was great, friendly, calls right back. Thank you!
Karie Hassell
Brent was always available to answer questions.
Rachael Mengel
Brent provided a great experience while doing a refinance of our mortgage. He continually kept in contact and updated us through the process getting us a great deal.
Kevin Gerthe
Brent was excellent. Our loan was approved and completed within 10 business days. I appreciated his professionalism, and expediency. If you get the opportunity to work with him, you won’t be disappointed.
Thomas Nugent
From the very beginning of a difficult mortgage process, Brent was focused on getting us the mortgage. He was always available and kept us up to date on the progress of our application.
Joe Barrier
My memory is not as good as it used to be, however, when Brent was 'selling' us on the refi idea, I believe he said that there would be no out of pocket costs. We ended up with over $700 in closing costs that were not explained by him or others prior to receiving the closing cost materials. After our intentions to refi became clear, I don't believe we ever heard from him again. We were passed...My memory is not as good as it used to be, however, when Brent was 'selling' us on the refi idea, I believe he said that there would be no out of pocket costs. We ended up with over $700 in closing costs that were not explained by him or others prior to receiving the closing cost materials. After our intentions to refi became clear, I don't believe we ever heard from him again. We were passed off to a different person and never heard from Brent. However, I would assume that is the policy or the way that RM has constructed their service. All in all, I was happy with the results of the Refi. but it would have been nice with more follow up.Read MoreRead Less
Jeff Robinson
Excellent support. Came up with the right product and solution working in a collaborate way. Did multiple proactive followups working with both myself and spouse to get all the necessary documented electronically signed off to get the ball rolling. From the first call to mortgage closing the entire process took 14 days which is outstanding.
Merry Evans
Excellent customer service!