Polite, helpful, informative. Brian told us what would happen and there no surprises. Great experience!
Darrell Spencer
Darrell Spencer
551
Brian's customer service is awesome that not only is he very knowledgeable about mortgages but he over delivered
Susan Studdard-Blackmon
Susan Studdard-Blackmon
551
Brian was always right on every time I called him he was up to date on everything that had been done what needed to be done but the most important was that the closing date was done exactly as I had asked for it to be. The money transfer took place on the exact day he said it was. Everything was very easy to accomplish.
Jim Gatewood
Jim Gatewood
551
Brian was very helpful for us. He was professional, prompt, and succinct. Our loan was completed on time and as expected.
Leslie Hook
Leslie Hook
551
Brian was very helpful throughtout the process of our recent re-fi. I was able ask questions & get the answers in a timely manner. THANKS !
Carolyn Jacobsen
Carolyn Jacobsen
551
Had a good experience with Brian, he was easy to work with.
Irene Sherlund
Irene Sherlund
551
Brian was very professional and great to work with, this was our second time using Rocket Mortgage and we would recommend them and Brian to our friends and family. Thank you Brian you were great.
Janet Cochran
Janet Cochran
551
If I could I would give 10 stars, both to Brian and Ginger. I usually have to ask my older sister and her husband for help to do anything like this. They usually basically hold my hand through the whole process. I can't say enough good about Brian and Ginger, my sister and husband never even knew I was considering this. I completed this totally on my own only because of Brian and Ginger. As the ...If I could I would give 10 stars, both to Brian and Ginger. I usually have to ask my older sister and her husband for help to do anything like this. They usually basically hold my hand through the whole process. I can't say enough good about Brian and Ginger, my sister and husband never even knew I was considering this. I completed this totally on my own only because of Brian and Ginger. As the younger generation would say they are the bomb.GIVE BRIAN A WELL DESERVED RAISE, AS WELL AS GINGER.Read MoreRead Less
Ed Sheeler
Ed Sheeler
551
Brian better than we anticipated. He handled everything professionally and in a very timely manor. We will recommend Brian to any of our friends who may need some financial assistance.
Lolita Gilmore
Lolita Gilmore
551
Great communication! Easy, helpful, and straight forward. Would definitely recommend!
Tim Largen
Tim Largen
551
Easy, straightforward, helpful. Thanks!
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