Brock Westbrook

Cleveland, OH

NMLS 33112

Triple Crown Banker

Brock's Reviews

Kelly Frost-KellysKozies
Brock was awesome to work with, he helped with anything that came up to ease the home buying stressful experience. Highly recommended!!!
Jim Blackford
Mr Westbrook, was a great person to work with, he explain everything up front and make sure you understand everything about the company and the loan procedure. He walked you though everything before you signed any paper's. He wanted you to understand the verbiage in the paper work. We couldn't have ask for anyone better to work with. I would highly recommend him.
Brenda Blackford
Brock was excellent. Explained the process step by step. Always followed up with a phone call or email. Communication was great. Very helpful. Appreciate his expertise and hard work to get us the loan. He is an asset to Rocket Mortgage.
Kathy Ackel
When I decided to re-finance my home, I filled out an online survey about my current mortgage. Little did I know that I would quickly be receiving a deluge of phone calls and emails from Lenders. From the start of my phone conversation with Brock, I could tell that he was interested in my situation and the best plan for my individual need. After speaking with him quite awhile so that he thoroughly...When I decided to re-finance my home, I filled out an online survey about my current mortgage. Little did I know that I would quickly be receiving a deluge of phone calls and emails from Lenders. From the start of my phone conversation with Brock, I could tell that he was interested in my situation and the best plan for my individual need. After speaking with him quite awhile so that he thoroughly understood my needs, he gave me some viable options. He was very honest and straight forward about how they would fit into my financial picture. I also spoke with representatives from other Lenders but it was Brock who captured my trust. I also changed my mind a couple of times and when I called Brock, he took his time to explain how the changes would affect the whole payoff. I highly recommend doing business through Brock to cut through any “bs” and get to the facts. He is also patient and pleasant to talk to as well! I give him the ultimate 5 stars!!!Read MoreRead Less
Amy Miser
Brock was professional and knowledgeable, but also friendly and pleasant to work with. He felt like working with a someone we'd known for years.
Irma Hocking
Brock was informative and very helpful. He was aware of my loan progress and was provided useful information at each stage of the loan. He was personable; and he and his team had helpful suggestions in getting qualified for the loan.
Steve Manners
This man can do the impossible! Customer service great beyond all expectations. He knows his job and will work hard to make it happen. It was an awesome experience working with him!
Brandy Thomas
Mr. Westbrook was a pleasure to work with from the start. He was professional and informative, answering all of my questions as well as being available whenever I called. Overall I was very pleased with my entire experience. Thank you.
Georgette Morano
Very informed, helpful and pleasant
Traci Schlund Kruse
My husband and I had a great experience dealing with our loan. Brock was very helpful, patient and extremely personable! He really was fun to work with. He's a keeper!