Bruce O'Kronley

Detroit, MI

NMLS 30743

Triple Crown Banker

Bruce's Reviews

Abbey Hughmanick
Hi Bruce,
The only reason I gave you 4 stars is that I don't think you explained the whole process. You asked for our documents up front, great. Then we go onto the next step and we have to work with someone else who keeps asking for docs for 2 weeks? Why can't you ask for everything up front instead of having to keep looking everyday for 2 weeks? That is my only complaint and I'm sure it's not ...Hi Bruce,
The only reason I gave you 4 stars is that I don't think you explained the whole process. You asked for our documents up front, great. Then we go onto the next step and we have to work with someone else who keeps asking for docs for 2 weeks? Why can't you ask for everything up front instead of having to keep looking everyday for 2 weeks? That is my only complaint and I'm sure it's not your doing but to explain this up front would have been nice.
Have a good day, AbbeyRead MoreRead Less
Jonathan Withers
Bruce was quick to respond, and gave me accurate information. As with all transacations like this a bit too much back and forth on paperwork etc but to be expected. Smooth transition for the final signing off on the loan
Dara Davidson
Bruce was our primary point of contact for our recent refi. He was an exceptional communicator and moved the process along very quickly. I highly recommend reaching out to Bruce if you need an equity line or are considering refinancing your current mortgage.
Peter Coppa
Bruce was very professional and dealt with our unusual case in an efficient and easy manner. I appreciate the access we had to him and would recommend him and the Schwab/Rocket Mortgage team to my friends.
Neil Smith
This is my third time working with Bruce. Bruce is on top of his game - he and his team are answering my questions before I have a chance to ask them. The one on one contact throughout and after is stellar.
Phyllis Drulard
I had a very positive experience working with Bruce. He was professional and cordial and available to answer all my questions in a timely manner. Bruce and his team provided good information and follow through. I had had a previous very disappointing experience with a local bank. It was reassuring to work with Bruce and his team, all of whom were helpful and efficient. The entire loan ...I had a very positive experience working with Bruce. He was professional and cordial and available to answer all my questions in a timely manner. Bruce and his team provided good information and follow through. I had had a previous very disappointing experience with a local bank. It was reassuring to work with Bruce and his team, all of whom were helpful and efficient. The entire loan process was completed in about 30 days as they had indicated. I would highly recommend Bruce!!Read MoreRead Less
Elise Fissmer
Bruce is a consummate professional and flawless in his execution. A great hand holder!
Charles Valenta
Bruce was very helpful and kept me informed throughout the processes I would be happy to work with him again and/or refer him to anyone else. it was a great experience working with someone that puts service first
Rick Rafferty
Bruce did an excellent job for us. He is a true professional. He was able to answer even my most difficult questions immediately. I would highly recomment him to anyone.
Leslie Jones Bartholomew
Bruce was extremely knowledgeable and he made sure to answer all my questions.