Bryan Brenton

Detroit, MI

NMLS 1037316

Triple Crown Banker

Bryan's Reviews

Ned Whitman
Bryan contacted me and was very clear and concise explaining the benefits of refinancing to a 30 year mortgage. His efforts were greatly appreciated.
Evelyn Watson
I'm giving Bryan 5 stars because he inherited me from someone else who had made promises that weren't being kept. He tried thru out our interactions to get the answers I needed but when a department of Rocket thinks it's right and the customer is wrong, they do not make it easy on the customer to have to prove it or themselves to accept it.
I wonder if Rocket listens to all those recordings to ...I'm giving Bryan 5 stars because he inherited me from someone else who had made promises that weren't being kept. He tried thru out our interactions to get the answers I needed but when a department of Rocket thinks it's right and the customer is wrong, they do not make it easy on the customer to have to prove it or themselves to accept it.
I wonder if Rocket listens to all those recordings to hear how some of their people talked to me?
Over three months because they kept switching me to other people and the explanations had to start over. When Bryan did become involved, he stayed with it to the end, trying to find the right people to fix the errors on paperwork but it took over 3 months. I do credit him with finding Cody D. who worked for 2 days, nonstop, to get us finally closed with the correct papers. They were faxing papers as we were sitting at the closing table.
I still have questions if everything was done right about my deeds and haven't found the right person to answer them. A man did call when I expressed this fact on another survey, but he didn't have a clue what I was talking about, and I was just too tired over the whole ordeal to start explaining it to him.
So Bryan you get 5 stars, you stuck with it and we finally closed.Read MoreRead Less
Warren Elmore
Bryan deserves 5 STSAR's and then some .... He was very helpful in exploring options and closing quickly.....
Mark Girard
Bryan is great. This was our 2nd time with him. He gets back to you within hours not days. He's very knowledgeable and helpful. I would recommend him to anyone.
Dwayne Davis
Bryan is extremely knowledgeable and a customer service professional. He was integral in getting my loan closed so quickly! Thanks!
Allison Houston
This was my 4th (maybe 5th) loan or refinance with Rocket over the years, and I cna say that Bryan is my favorite of all the mortgage brokers I have worked with. He was genuinely looking our for me and my financial goals with this latest transaction, and it's the fantastic customer service and attention to detail that keeps me looking to Rocket first when I need to look at new financing. Thank ...This was my 4th (maybe 5th) loan or refinance with Rocket over the years, and I cna say that Bryan is my favorite of all the mortgage brokers I have worked with. He was genuinely looking our for me and my financial goals with this latest transaction, and it's the fantastic customer service and attention to detail that keeps me looking to Rocket first when I need to look at new financing. Thank you Bryan!Read MoreRead Less
Lina Strubbe
Bryan is very knowledgeable and professional. We are extremely satisfied with the results and process.
Susan Richtarcik
Very pleased with how Brian worked with me. Very understanding and patient when I called him a few extra times. So nice to work with someone that seemed to care about individual circumstances
Darlene Navarrete
I enjoyed working with Bryan. Was very personable and understanding. I would definitely work with him again
Knot Here
Bryan was an excellent representative for procuring my loan and seeing it through to the very end. After everything was closed, he was still readily available to resolve a few things that came up. I recommend him highly to anyone interested in getting a loan. He made my experience pleasant and painless!!!! Thank you, Bryan for standing behind your promises!!!!
Jnicole Armand
Bryan was very knowledgeable in every aspects ! He took care of all my concerns and listened diligently!