Cass Hart (Strzynski)

Detroit, MI

NMLS 1367787

Triple Crown Banker

Cass' Reviews

John Casertano
Cass was extremely efficient representative. Personable and knowledgable. We have closed twice with him always a great trouble free experience.
Yvonne Jeff
Cass was very knowledgeable and helpful throughout this process. It was an overall painless process and I would highly recommend Cass to friends and family!
Aida Victoria
There are not enough stars to give Cass. He deserves 10 stars!! He was the most helpful, caring, and knowledgeable representative I have ever dealt with. He made the whole experience smooth and actually a pleasure. I highly recommend him and his expertise to anyone who needs a mortgage or to refinance.
Jeffrey Oliver
I Already had a loan with Rocket Mortgage and this was a Re-Finance. Cass was great and excellent customer service. Always prompt and communication was exceptional. Definitely 5 star service.
Dave Buck
My mortgage refinance journey began several months ago, when I applied with my current mortgage holder only to be turned down. That’s when I applied on-line with Rocket. They also turned me down. Several days later, I got a call from Cass who said he had looked at my application and saw some things we could work on. He assigned Kris Harris to work with me to repair my credit score. We were able to...My mortgage refinance journey began several months ago, when I applied with my current mortgage holder only to be turned down. That’s when I applied on-line with Rocket. They also turned me down. Several days later, I got a call from Cass who said he had looked at my application and saw some things we could work on. He assigned Kris Harris to work with me to repair my credit score. We were able to get some erroneous things removed from all three credit bureaus and got my score to where it needed to be. Cass stayed in touch with me the entire time. We started uploading necessary documents to Rocket’s customer portal. The system notified me when tasks were needed and completed. Other resources were assigned to me, like an appraiser and title company. Once the loan was approved, I was able to choose the date, time and location of the closing. A notary who worked for Rocket came to my house and I signed or e-signed all the documents. Five days later, the proceeds of the refinance appeared in my bank account. This was the easiest and most pleasant banking experience of my life. I credit Cass for making it happen. He is extremely knowledgeable and professional, but most importantly, friendly and engaged. He really cared! Cass is the best banker I have ever encountered.Read MoreRead Less
Christina Munoz
I'm not the type of person to do reviews normally. With that said I completely understand why Cass is a Triple Crown Recipient. He went above and beyond from the first time he reached out to me. I had been working with another person and that person was the complete opposite of Cass. He was tasked to seeing why my husband and I just cold stopped our refi. When he called I could hear it in the tone...I'm not the type of person to do reviews normally. With that said I completely understand why Cass is a Triple Crown Recipient. He went above and beyond from the first time he reached out to me. I had been working with another person and that person was the complete opposite of Cass. He was tasked to seeing why my husband and I just cold stopped our refi. When he called I could hear it in the tone of his voice he cared and wanted to get to the bottom of the issue. That day he saved us money and Rocket Mortgage kept a long time customer. All because he cared and it showed. It truly was like chatting with a long time friend every single time we talked. He made everything so simple and smooth. When I had questions he made sure that the answers were clear and simple. I will pass his name out to anyone that needs a mortage or refi that I know.Read MoreRead Less
Jerry Peters
Cass is the gold standard for customer service. He is knowledgeable, professional, friendly, and caring. No question was too big or too small, and he answered many of them before I even asked. I made a big change at the very last minute, and it was no problem at all. Highly recommended!
Yolanda Mayorga
Simple the best. He has mastered his craft. Cass makes a refinance a simple and painless experience.
Annie Moon
I have worked with several bankers in Rocket Mortgage and I am confident to say that Cass is the best one. Cass is professional and knowledgeable. Yet he is friendly and knows how to make you feel comfortable. Cass is time efficient as well. He just knows how to get the work done in the best way possible!!!
Stephanie Bergmann Trinchera
Cass was wonderful to work with from beginning to finish. Professional, and explained everything in great detail. Wonderful experience.