I had tried working with multiple mortgage refinance groups but could never get anyone that could explain my options and provide me clear answers so I could determine if refinancing was right for me. Cass was able to provide excellent support once he clearly explained my options and the entire process was easy. I had a quick question on the final documents and Cass answered my question quickly so ...I had tried working with multiple mortgage refinance groups but could never get anyone that could explain my options and provide me clear answers so I could determine if refinancing was right for me. Cass was able to provide excellent support once he clearly explained my options and the entire process was easy. I had a quick question on the final documents and Cass answered my question quickly so I could schedule my closing.Read MoreRead Less
Dave Schneider
Dave Schneider
551
Our experience with Cass was awesome. He was very easy to deal with and very knowledgeable. the process was extremely smooth and easy. Thanks Cass for all you do
Rosa Simpson
Rosa Simpson
551
Our experience with Cass during this refinance has been absolutely wonderful. From the beginning, he was delightful and down to earth. He made it easy to feel comfortable with him and the experience of refinancing was great. When you call him he responded quickly and always had the right solution. He is a jewel.
Jeff McPhee
Jeff McPhee
551
Cass was great to work with and made an already efficient process with Rocket Mortgage even more seamless. I have refinanced a few times over the years, and this was by far the best and most efficient experience. Cass was available by phone, email, and text and was always extremely responsive, even connecting a couple times on the weekends.
Nichelle Reed
Nichelle Reed
551
Cass truly went above and beyond and turned out refinance process (that I was dreading) into a very painless thing. Would definitely recommend working with Cass.
Larry Meredith
Larry Meredith
551
Cass is a superb representative of Rocket Mortgages...he knows the mortgage business and is able to explain complexities in a clear, understandable and always friendly manner. Cass recognizes that customers may have some anxieties and always presented a calm, problem solving approach, often with call-backs for reassurance. I Highly recommend Cass for your mortgage needs. He's a winner.
Michael Collins
Michael Collins
551
Cass... Will go above and beyond. I've texted him late at night not expecting an answer till the morning and low and behold I would get a response. He really did do everything I asked and answered every question.
Eric Tracy
Eric Tracy
551
Refinancing can be so daunting. Not only did Rocket Mortgage make it incredibly easy, but my Mortgage Banker, Cass, held my hand through it all. There wasn't a question I had or a hurdle to go over that Cass didn't walk me through. Thanks for all you did.
Lauren McAndrews
Lauren McAndrews
551
Cass was excellent to work with. He was very responsive to emails, texts and calls. He made sure I knew how I could help get the refi closed and get the most bang for the buck. He even called me from vacation!
Sam Degreen
Sam Degreen
551
Very professional and the guy knows what he is talking about. He got me a great rate and was in constant communication the entire time.
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