When I talked to Rocket Mortgage I knew I wanted a fixed rate. Cass worked with me to get the perfect one for me and my husband. We did all the paperwork and when it came time to close my husband was a bit Leary the way the closing was handled. By a notary. They either meet you at your house or at a local place. My husband thought that was strange and wanted to stop the closing of the ...When I talked to Rocket Mortgage I knew I wanted a fixed rate. Cass worked with me to get the perfect one for me and my husband. We did all the paperwork and when it came time to close my husband was a bit Leary the way the closing was handled. By a notary. They either meet you at your house or at a local place. My husband thought that was strange and wanted to stop the closing of the refinance. Well Cass explained the procedure to me, since Rocket Mortgage is not local to my area this is how the closing is handled. After his explanation my husband was on board. I would recommend him to anyone of my friends or family that want to refinance. Also the lady who was the Notary who closed our loan was one of the nicest people I have ever had the pleasure to meet. Read MoreRead Less
Dale Owens
Dale Owens
551
Cass was very professional and knowledgeable.
Jean Wielage
Jean Wielage
551
Cass was very friendly, professional and courteous. He said to call if I had any questions. He called me if had any questions regarding my mortgage. I would recommend anybody to speak with him.
Catherine Richards
Catherine Richards
551
Cast was very proficient quick and help me in every way possible thank you Catherine R
Jeffrey Fabien
Jeffrey Fabien
551
Cass was very professional and knowledgeable. There was no hidden corners and everything said from Cass was straight forward. It was a pleasure working with Cass and I look forward to working with him on my next home purchase.
David Johnson
David Johnson
551
Everything went smooth he was a big help I had no worries
Alberto Vazquez
Alberto Vazquez
551
The experience with Rocket Mortgage was enhanced by Cass. I recommend Cass to my family and friends because of the openness, patience and attention to the customer's concerns (believe me, I was a tough customer with all my questioning). He handled all my questions with grace and class. Cass not only made me feel as a special customer but as a friend. He was available anytime I needed him and when...The experience with Rocket Mortgage was enhanced by Cass. I recommend Cass to my family and friends because of the openness, patience and attention to the customer's concerns (believe me, I was a tough customer with all my questioning). He handled all my questions with grace and class. Cass not only made me feel as a special customer but as a friend. He was available anytime I needed him and when he wasn't , then he made sure any concerns were addressed immediately. Basically, he made the experience of the loan process a pleasurable and satisfying all the way to closing. I truly believe, Cass' goal is to offer the best solution for each individual situation. Read MoreRead Less
Michele Burley
Michele Burley
551
Cass is a very wonderful person right from the start he put me at ease and made everything so very easy I would recommend him to anyone he go through all the steps with you you can ask him anything he's there whenever you need him I so very much appreciate everything he did Rocket Mortgage is very lucky they have someone like him working for them because he impressed me a lot thank you so much ...Cass is a very wonderful person right from the start he put me at ease and made everything so very easy I would recommend him to anyone he go through all the steps with you you can ask him anything he's there whenever you need him I so very much appreciate everything he did Rocket Mortgage is very lucky they have someone like him working for them because he impressed me a lot thank you so much Cass you're very much appreciated I would come back and have no problem getting another loan thank you Cass you are the best Michele 😊Read MoreRead Less
James Paschall
James Paschall
551
I was looking to take advantage of the low mortgage rates and within an hour, I was approved! My mortgage banker (Cass) and his team made this process effortless. There is no doubt that Rocket Mortgage's #1 rating is well deserved. Constant contact throughout the steps and 24/7 personal cell numbers makes you feel you're their only customer. I would encourage anyone needing a mortgage or ...I was looking to take advantage of the low mortgage rates and within an hour, I was approved! My mortgage banker (Cass) and his team made this process effortless. There is no doubt that Rocket Mortgage's #1 rating is well deserved. Constant contact throughout the steps and 24/7 personal cell numbers makes you feel you're their only customer. I would encourage anyone needing a mortgage or refinance to make the call. I realize Rocket Mortgage is really a very large company, but they have been able to maintain the feeling of working with a local banker. Rocket Mortgage’s hometown philosophy sets them far and above the rest. Read MoreRead Less
Lynette Wolfe
Lynette Wolfe
551
Appreciate the informative advice and response to questions. Very helpful. Pleasure to work with.
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