Walked me through e refi that was the simplest mortgage ive ever seen. Most all the documents were sent by cell phone and he kept in touch through every step. A refi in 14 days is crazy fast, definitely recommend.
Rose Beasley
Rose Beasley
551
I don't even have a way to properly thank Cass for all of his hard work on my mortgage refinance. I had tried to refinance at several places, and no one was interested in working with me since my loan amount was modest; however, I had to refinance or sell due to a recent divorce. Cass worked with me every step of the way with as much concern and dedication as if I were a high roller. His ...I don't even have a way to properly thank Cass for all of his hard work on my mortgage refinance. I had tried to refinance at several places, and no one was interested in working with me since my loan amount was modest; however, I had to refinance or sell due to a recent divorce. Cass worked with me every step of the way with as much concern and dedication as if I were a high roller. His knowledge of the various types of mortgages and options was excellent, and I truly feel that he had my best financial interests at heart throughout the entire process. I am so thankful for his assistance. Because of him, my children and I get to stay in our home. Read MoreRead Less
Michael Jett
Michael Jett
551
We started working with another mortgage provider to get a refinance loan, and were totally unsatisfied with their process and procedures. Phone calls were not returned, and it was hard to get any response, even through email. We called Rocket Mortgage, and were a little "gun shy" of another prolonged nightmare with no results. We were lucky to have Cass as our Mortgage Banker, and the experience ...We started working with another mortgage provider to get a refinance loan, and were totally unsatisfied with their process and procedures. Phone calls were not returned, and it was hard to get any response, even through email. We called Rocket Mortgage, and were a little "gun shy" of another prolonged nightmare with no results. We were lucky to have Cass as our Mortgage Banker, and the experience was amazing. From start to finish, the process took just 22 days. All our questions were answered fully and quickly, and we were kept updated at every step of the way. Cass and the support team were always available, friendly, professional, and helpful. We would recommend Rocket Mortgage to anyone seeking a mortgage loan. Absolutely the best mortgage experience ever.Read MoreRead Less
Gary Miller
Gary Miller
551
We were doing a simple refinance and decided to go with Rocket Mortgage. When we called we reached Cass. He was extremely helpful and made sure that we understood all of our options and what the steps would be to complete the process. He kept in constant contact to ensure we didn't have any questions or concerns. He made this the most non eventful refinance we have ever had. We have told all ...We were doing a simple refinance and decided to go with Rocket Mortgage. When we called we reached Cass. He was extremely helpful and made sure that we understood all of our options and what the steps would be to complete the process. He kept in constant contact to ensure we didn't have any questions or concerns. He made this the most non eventful refinance we have ever had. We have told all our friends and family above not only our Rocket Mortgage experience but about Cass specifically! Read MoreRead Less
Debbie Yost
Debbie Yost
551
I actually was so hesitant to deal with the whole mortgage process that I paid a much higher interest rate for years. I kept seeing commercials and receiving offers from Rocket Mortgage for a lower interest rate. I decided to go on line and see what I would qualify for. I was very leery when Cass called me so fast. I expected a fast talking, hard selling Sales Rep. Instead, Cass assured me ...I actually was so hesitant to deal with the whole mortgage process that I paid a much higher interest rate for years. I kept seeing commercials and receiving offers from Rocket Mortgage for a lower interest rate. I decided to go on line and see what I would qualify for. I was very leery when Cass called me so fast. I expected a fast talking, hard selling Sales Rep. Instead, Cass assured me that his intent was to help me understanding the options that were available. He was confident we could identify an option that would suit my circumstances. Cass was easy to talk to, answering all my questions no matter how simple they were. He made sure I understood all the options that were available to me. He repeatedly promised that he would be there before during and after for any concerns I had. Throughout the process Cass kept me informed on what the next step was and when it would happen. I am extremely pleased with how the process went. I would highly recommend working with Cass and Rocket Mortgage. Thank you!!!Read MoreRead Less
Patti Schulte
Patti Schulte
551
When I talked to Rocket Mortgage I knew I wanted a fixed rate. Cass worked with me to get the perfect one for me and my husband. We did all the paperwork and when it came time to close my husband was a bit Leary the way the closing was handled. By a notary. They either meet you at your house or at a local place. My husband thought that was strange and wanted to stop the closing of the ...When I talked to Rocket Mortgage I knew I wanted a fixed rate. Cass worked with me to get the perfect one for me and my husband. We did all the paperwork and when it came time to close my husband was a bit Leary the way the closing was handled. By a notary. They either meet you at your house or at a local place. My husband thought that was strange and wanted to stop the closing of the refinance. Well Cass explained the procedure to me, since Rocket Mortgage is not local to my area this is how the closing is handled. After his explanation my husband was on board. I would recommend him to anyone of my friends or family that want to refinance. Also the lady who was the Notary who closed our loan was one of the nicest people I have ever had the pleasure to meet. Read MoreRead Less
Dale Owens
Dale Owens
551
Cass was very professional and knowledgeable.
Jean Wielage
Jean Wielage
551
Cass was very friendly, professional and courteous. He said to call if I had any questions. He called me if had any questions regarding my mortgage. I would recommend anybody to speak with him.
Catherine Richards
Catherine Richards
551
Cast was very proficient quick and help me in every way possible thank you Catherine R
Jeffrey Fabien
Jeffrey Fabien
551
Cass was very professional and knowledgeable. There was no hidden corners and everything said from Cass was straight forward. It was a pleasure working with Cass and I look forward to working with him on my next home purchase.
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