Professional, knowledgeable and polite loan officer. Cass was very helpfule in exploring all my options even if they were not currently with Rocket Mortgage.
Polo Parker
Polo Parker
551
I really enjoyed my experience with Rocket Mortgage, Cass was my representative and he was the best! Very professional, down to earth, and his team made my process easy to understand.
Judy Murtz
Judy Murtz
551
Most folks probably only buy or refinance a home a few times in their life. With the long periods of time between these the process involves a "re-education" of the latest laws and procedures. Cass is very knowledgeable and patient. He made recommendations that allowed me to refinance my home and local banks were telling me I needed another year of credit history. I was looking into this to ...Most folks probably only buy or refinance a home a few times in their life. With the long periods of time between these the process involves a "re-education" of the latest laws and procedures. Cass is very knowledgeable and patient. He made recommendations that allowed me to refinance my home and local banks were telling me I needed another year of credit history. I was looking into this to take advantage of the great interest rates. Waiting a year would have defeated the purpose. Thanks to Cass and Rocket Mortgage I have a loan at a great rate! The communication throughout the process was excellent and their web site made it very easy to provide documents they needed as well as to observe the status of the process. I'm not sure how much sleep he gets as it was not uncommon for him to give you a call at 8 PM! The only caution I have to Rocket Mortgage is that folks in the South talk pretty slow! I was able to keep up with their staff as I have Yankee parents! But some of the southerners may require them to talk a little slower! Happy New Year! Choosing Cass and Rocket Mortgage would be a wise choice for anyone and get your year off to a great start!Read MoreRead Less
Isabella Valentina
Isabella Valentina
551
Such a tremendous help to us sorting out some mortgage issues. Invaluable!
Carol Carpenter
Carol Carpenter
551
I'd received an unsolicited refi offer in the mail recently, but the principal balance used to calculate my new too-good-to-turn-down monthly payment was substantially higher than the real figure. Naturally, I was curious just how much lower I could get my monthly payment based on reality. I submitted a query to Rocket Mortgage. Cass Strzynski called the next day. He was courteous, professional, ...I'd received an unsolicited refi offer in the mail recently, but the principal balance used to calculate my new too-good-to-turn-down monthly payment was substantially higher than the real figure. Naturally, I was curious just how much lower I could get my monthly payment based on reality. I submitted a query to Rocket Mortgage. Cass Strzynski called the next day. He was courteous, professional, and honest. In the end, we agreed that given my current goals and the length of time I plan to stay in my home, status quo was the best option for me. Cass never pressed for the "sale" because he's all about caring for the customer's best interest, rather than his commission check. It's people like Cass who will instill consumer confidence again in lenders. Read MoreRead Less
Ava Bernstine
Ava Bernstine
551
Cass was so knowledgable! Prior to speaking to Cass i spoke with another lender who couldn't even provide me with half the information I received from Cass. He was very transparent and took his time so I understood my options. Learned a lot in the process of seeking a loan. If you are blessed with the opportunity to work with Cass, it is just that, a blessing. Look forward to working with him in...Cass was so knowledgable! Prior to speaking to Cass i spoke with another lender who couldn't even provide me with half the information I received from Cass. He was very transparent and took his time so I understood my options. Learned a lot in the process of seeking a loan. If you are blessed with the opportunity to work with Cass, it is just that, a blessing. Look forward to working with him in the future. Read MoreRead Less
Nancy Harrell
Nancy Harrell
551
We were very skepitcal of refinancing, until one day my fiance, decided to answer a questionnaire online with Rocket Mortgage, much to his supprise the phone rang, it was a real person on the other end of the phone, and his name was Cass Strzynski. Cass made us feel as if we were family from the beginning. There was no pressure at all to refinace ,but he wanted to do, what we wanted to do, and ...We were very skepitcal of refinancing, until one day my fiance, decided to answer a questionnaire online with Rocket Mortgage, much to his supprise the phone rang, it was a real person on the other end of the phone, and his name was Cass Strzynski. Cass made us feel as if we were family from the beginning. There was no pressure at all to refinace ,but he wanted to do, what we wanted to do, and that ,was to see if we could drop our Percentage rate. The same day, same call Cass did what we didn't think could be done, and he did it within min of a brief conversation about lowering our percentage rate he cut our percentage rate more than half, and the rate was a fixed rate 2.75 at that time. We feel very fortunate to have found Cass, through Rocket Mortgage, and I hope that this message will help someone that might be thinking about refinancing to consider Rocket Mortgage and ask to Cass. Cass was with us all the way even to the end. He will be there even after financing ,for questions. Read MoreRead Less
Terry Brown
Terry Brown
551
Having spent about 5 years originating mortgages in Pennsylvania, I am very conscientious about doing a re-fi mortgage. I was even skeptical about the commercials I saw on TV. Fortunately, I worked with Cass, and he made the process as simple, and as fast as anyone could possibly expect. If I had a question he could not readily answer, he was quick to tell me, and knew where and how to find the ...Having spent about 5 years originating mortgages in Pennsylvania, I am very conscientious about doing a re-fi mortgage. I was even skeptical about the commercials I saw on TV. Fortunately, I worked with Cass, and he made the process as simple, and as fast as anyone could possibly expect. If I had a question he could not readily answer, he was quick to tell me, and knew where and how to find the answer to my question. This was my first VA mortgage, and always found them a little more challenging, and slower to close. I was taken great care of, and in a mere 21 days, My loan was closing. I will certainly send anyone looking for a mortgage in any vein, directly to Cass, and again thankful your folks have help that know and seem to enjoy this business. Again Thanks;
Working with Cass and his team at Rocket Mortgage was truly a pleasure! This was our 3rd refinance and it was without a doubt the most transparent and smooth process we have encountered. Cass kept us well informed around the loan process, status, and next steps without prompting. I highly recommend Cass and Rocket Mortgage without hesitation. Going forward, Cass and Rocket Mortgage will our go to ...Working with Cass and his team at Rocket Mortgage was truly a pleasure! This was our 3rd refinance and it was without a doubt the most transparent and smooth process we have encountered. Cass kept us well informed around the loan process, status, and next steps without prompting. I highly recommend Cass and Rocket Mortgage without hesitation. Going forward, Cass and Rocket Mortgage will our go to for a home loan or refinance. Cass is on our speed dial! Read MoreRead Less
Kimberly Hodgson-Waller
Kimberly Hodgson-Waller
551
He did an amazing job! He worked diligently and swiftly to ensure that we made it to closing as soon as possand it went seemlessly! His knowledge and drive made this a great experience. We are so grateful for all of his hard work!
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