My Mortgage Banker Cass, did a very good job to help me through the process to refinance my house. He helped me to fully understand the different options before I would commit to anything, He made the best suggestions as to what worked for me. He made my wife and I feel very comfortable with the Refi.
Suzanne Foder
Suzanne Foder
551
Cass is extremely professional,knowledgeable,he has a confident calming approach-I had considered refinancing several times but I could not get motivated - my experience with Cass,his team-Tamela and Jamal at Rocket Mortgage was Effortless-Everyone was Outstanding,Exceptional at their job-Very courteous and a pleasure to do business with- I was guided each step of the way to reach my Closing ...Cass is extremely professional,knowledgeable,he has a confident calming approach-I had considered refinancing several times but I could not get motivated - my experience with Cass,his team-Tamela and Jamal at Rocket Mortgage was Effortless-Everyone was Outstanding,Exceptional at their job-Very courteous and a pleasure to do business with- I was guided each step of the way to reach my Closing Date. I certainly would recommend Cass and his team to anyone in the future. It is my pleasure to have done business with Rocket Mortgage.Read MoreRead Less
Carlos Canellas
Carlos Canellas
551
It was a pleasure dealing with Cass, who was very knowledgeable and extremely helpful answering all my questions. It was an easy transaction due to Cass's direction and his ability to answer all questions.
Thank you and good luck in all your future endeavors.
Dawn Farrell
Dawn Farrell
551
It was a pleasure doing business with Rocket Mortgage. Cass was always helpful and prompt at getting back to us. He gave us his cell number to contact him with any questions we had about our refinance. If he didn't know an answer to a question, he would get us in contact with someone who did. He frequently checked in on us to make sure we understood every step of the process. I would definitely ...It was a pleasure doing business with Rocket Mortgage. Cass was always helpful and prompt at getting back to us. He gave us his cell number to contact him with any questions we had about our refinance. If he didn't know an answer to a question, he would get us in contact with someone who did. He frequently checked in on us to make sure we understood every step of the process. I would definitely recommend Rocket Mortgage to my friends and family because it was such a great experience. Thank you Cass for everything you did to make this as smooth and painless as possible. Read MoreRead Less
Stephen Krieger
Stephen Krieger
551
Cass gets 5-stars from me, he rocks and I highly recommend anyone wanting to refi their home! Get in touch with Cass, you won't be disappointed. Cass and his team were with me through every step and they make it so easy to do business with. I attempted to refi through the lender I've had since GMAC folded and it was a nightmare, I just gave up on them. Rocket Mortgage & Cass to the rescue, they ...Cass gets 5-stars from me, he rocks and I highly recommend anyone wanting to refi their home! Get in touch with Cass, you won't be disappointed. Cass and his team were with me through every step and they make it so easy to do business with. I attempted to refi through the lender I've had since GMAC folded and it was a nightmare, I just gave up on them. Rocket Mortgage & Cass to the rescue, they made it happen in less then 30 quick days! Do youself a favor and stop wasting your time with other mortgage businesses out there. Rocket Mortgage is at the top of the JD Powers list, and got there by offering the excellent service, quick responses and being straigh up all the way through to close.
Cass made our refinancing a smooth one. He kept us updated with each part of the process. He would inform us when someone from his team would be taking the lead in the next step in the refinancing. He's a good team leader and we wouldn't have no problem recommending him to anyone who was looking to refinance their home.
Steven Sanchez
Steven Sanchez
551
I had a great experience working with Cass and the Rocket Mortgage team. He was very easy to work with and made the process quick and simple.
Chul Ahn
Chul Ahn
551
I met mortgage loan officers so many times when I purchased homes and refinanced them, but I have never seen a person like Cass. Most of all, he is so honest. He tried to provide perfect solution for my situation. He is so professional, and knowledgeable.
Jason Saposnick
Jason Saposnick
551
For a while, I was trying to find a way to save money on my monthly mortgage payment, but was unsuccessful. I was about to give up until I reached out to Rocket Mortgage online. Someone had left a message for me regarding my inquiry, but I was hesitant to call back. With all the avenues I checked, including numerous banks and my current mortgage company, I didn't think anyone could help. I am ...For a while, I was trying to find a way to save money on my monthly mortgage payment, but was unsuccessful. I was about to give up until I reached out to Rocket Mortgage online. Someone had left a message for me regarding my inquiry, but I was hesitant to call back. With all the avenues I checked, including numerous banks and my current mortgage company, I didn't think anyone could help. I am very happy to say that I am glad I called back. It was the best decision I have ever made!
When I called back, I was put in contact with Cass. Within minutes of speaking with him, I could tell he was a very sincere, caring person, extremely knowledgeable about mortgages & finance and was determined to help me accomplish the goal of saving money on my mortgage. He was honest with me from the very beginning and I trusted him.
Working for one of the top insurance brokers in the country for over 22 years and customer service being my #1 goal, I knew Cass would be the one that I wanted to work with. He has all the qualities of a superstar employee!!!!
During our first conversation, which lasted for about an hour, he assured me that he would do what was right for my family. He has exceptional communication skills, is highly motivated and I was extremely impressed when he told me that there was a solution to my inquiry. He immediately provided me with options on how I could save money as well as reduce the number of years left on my current mortgage. Well, one thing led to another and we quickly, i mean very quickly, got the necessary paperwork signed, provided all the necessary documents and am proud to say that we are closing on our refinance of our mortgage in two days. The entire process from start to end has been only 21 days.
Cass has saved me 4 years on my current mortgage which equates to $140,000, lowered my interest rate, eliminated PMI, and at closing, I will have a few thousand dollars to put into my savings account. This is a win, win, win, win situation.
During the past 21 days, I spoke to Cass a bunch of times and he is always courteous and caring asking how my family is. Sometimes we talked about traveling and football in addition to his persistence to help us close on our refinance as quickly as possible. I have made a new friend and will continue to keep in touch with him after my closing occurs. I highly recommend contacting Cass at Rocket Mortgage for any mortgage assistance. Read MoreRead Less
Christian Cámara
Christian Cámara
551
I had the pleasure of working with Cass to refinance my home under difficult circumstances. The previous bank I was working with fumbled the process several weeks in, which is when I decided to give Rocket Mortgage a try. I was lucky enough to be assigned to Cass.
He was very helpful throughout, and I have to say that his quick response time to my queries were not only a welcome change to what I ...I had the pleasure of working with Cass to refinance my home under difficult circumstances. The previous bank I was working with fumbled the process several weeks in, which is when I decided to give Rocket Mortgage a try. I was lucky enough to be assigned to Cass.
He was very helpful throughout, and I have to say that his quick response time to my queries were not only a welcome change to what I was used to, but also very necessary given the circumstances we were working under.
I would not hesitate for a moment to recommend Rocket Mortgage for a mortgage or refinance, and would direct anyone who chooses Rocket Mortgage to ask for Cass. Read MoreRead Less
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