Cass Hart (Strzynski)

Detroit, MI

NMLS 1367787

Triple Crown Banker

Cass' Reviews

Bob DiGenno
Our experience with Cass has been first rate and enlightening. He showed personal concern regarding our situation and listened to our needs and numerous questions.He assured us that he would be there for us.We were very pleased with the process,which was orderly and timely.It was a pleasure to work with Cass.
Don Baron
Sometimes you are on the receiving end of incredible customer service - this has been the case with Cass S and the entire Q/L Team. Thank You, we will be using you again!
Don Baron. Wellington FL
Chris Dickson
Cass obviously enjoys working with people and was a pleasure to talk with. Also very knowledgeable in helping us realize just how much money would could save.
Penny Wagner
Wow! Where do I begin this review of Cass. Well, let me go back to a year ago when I made my first phone call. I told Cass about my home at the beach, my lifestyle, and why I wanted to refinance the mortgage to a lower interest rate. Cass listened and immediately drew up a plan. Then the problem, began, and it was all about me. You see, I had spoken to countless mortgage brokers who wanted to...Wow! Where do I begin this review of Cass. Well, let me go back to a year ago when I made my first phone call. I told Cass about my home at the beach, my lifestyle, and why I wanted to refinance the mortgage to a lower interest rate. Cass listened and immediately drew up a plan. Then the problem, began, and it was all about me. You see, I had spoken to countless mortgage brokers who wanted to engage you to spend money without any real chance to obtain a refinance. I bought my house high and when the market dipped, the house fell underwater. Yikes! Could Cass be for real? The market was up...? Was there a possibility I could close with a new mortgage rate? I talked myself out of continuing the discussion with Cass. I gave up. He didn't! He called me periodically to chat. He remembered the story about the book I had written. He showed genuine care, and we finally, because of Cass' persistence, closed with a new interest rate..(I'm saving thousands) Yeah for Cass, and yeah for the team at Rocket Mortgage. Read MoreRead Less
Tonya Wheeler
Cass was wonderful to work with. He was knowledgeable about the process and responded quickly to any questions we had. He made sure to keep in close contact throughout the process. He was very friendly and interested in our goals as a family not just getting the paperwork done. He even took the time out of his schedule to hand write my son a congratulations card for placing in districts and ... Cass was wonderful to work with. He was knowledgeable about the process and responded quickly to any questions we had. He made sure to keep in close contact throughout the process. He was very friendly and interested in our goals as a family not just getting the paperwork done. He even took the time out of his schedule to hand write my son a congratulations card for placing in districts and making it to state wrestling. I was initially very leery of completing this process online, over the phone and not ever being able to sit down in an office with somebody however, Cass explained everything very well, I think we even spent a couple hours on the phone one day going over the paperwork, and made the process very smooth. Thank you Cass and team!!Read MoreRead Less
Martha Beatriz Otero
He is the best. It was wonderful in his work. I will recommend it.
Anita Palmer
Cass was fantastic to work with. Hi energy and conscientious and made us feel like he had our best interests at heart. His team was equally supportive through the entire loan process which we did start to finish in under 30 days. The Rocket Mortgage technical platform was intuitive and very easy to work with during the document submission phase of our loan. We never felt like we were out of ...Cass was fantastic to work with. Hi energy and conscientious and made us feel like he had our best interests at heart. His team was equally supportive through the entire loan process which we did start to finish in under 30 days. The Rocket Mortgage technical platform was intuitive and very easy to work with during the document submission phase of our loan. We never felt like we were out of the loop with their system. Cass' follow up during and after the loan has continued to demonstrate fantastic personal interest and customer support. We have purchased 11 homes over the years and this was hands down the best experience we have had with people and process. Congrats Cass for making Rocket Mortgage look great and to Rocket Mortgage for hiring competent, energetic customer focused people!Read MoreRead Less
Vianca Beaverhousen
Cass was really great throughout this entire process. He kept me informed and was with me the whole way.
Julie Ballard
After a terrible experience a couple of years ago, Cass single-handedly restored my faith in this company, and reminded me why I moved my mortgage to Rocket Mortgage to begin with. From the start he made me believe he was invested in helping me, and was always honest and upfront, while doing all he could to help me get the best outcome possible. I will absolutely give Cass's name to anyone I ...After a terrible experience a couple of years ago, Cass single-handedly restored my faith in this company, and reminded me why I moved my mortgage to Rocket Mortgage to begin with. From the start he made me believe he was invested in helping me, and was always honest and upfront, while doing all he could to help me get the best outcome possible. I will absolutely give Cass's name to anyone I know looking to refinance, with all the faith that they are in the best hands. Read MoreRead Less
Pam Murdock Phares
Cass was very professional but, inserted personal experiences to lighten the endeavor. He was more than willing to answer questions and to coordinate his schedule to mine to make the process go smoothly for me. He walk me through every step until I felt comfortable to continue on my own. The initial phone call introduced me to a stranger but after that call, I felt like he was a friend and had my ...Cass was very professional but, inserted personal experiences to lighten the endeavor. He was more than willing to answer questions and to coordinate his schedule to mine to make the process go smoothly for me. He walk me through every step until I felt comfortable to continue on my own. The initial phone call introduced me to a stranger but after that call, I felt like he was a friend and had my best interest at heart. I would highly recommend Cass for your loan experience. Read MoreRead Less