After dealing with more than a couple of agents and several attempts with different companies to refinance my home after being discharge from chapter 13, I finally ended up talking to Cass and he opened a big door for me to be able to refinance my home. It has been a great pleasure to have Cass really at hand. He is highly professional and a great giver. Cass is always and quickly reponding emails...After dealing with more than a couple of agents and several attempts with different companies to refinance my home after being discharge from chapter 13, I finally ended up talking to Cass and he opened a big door for me to be able to refinance my home. It has been a great pleasure to have Cass really at hand. He is highly professional and a great giver. Cass is always and quickly reponding emails and texts, plus making phone calls to clients to update us about our process. This is my third house since I bought my first in the year 2000. I have never came accross to such an excellent agent and wonderful person within the real state business like Cass. I fully and deeply recommend Cass as a real state agente. Simply unique!!!!Read MoreRead Less
Catherine Richards
Catherine Richards
551
Cast was very proficient quick and help me in every way possible thank you Catherine R
Jeffrey Fabien
Jeffrey Fabien
551
Cass was very professional and knowledgeable. There was no hidden corners and everything said from Cass was straight forward. It was a pleasure working with Cass and I look forward to working with him on my next home purchase.
David Johnson
David Johnson
551
Everything went smooth he was a big help I had no worries
Alberto Vazquez
Alberto Vazquez
551
The experience with Rocket Mortgage was enhanced by Cass. I recommend Cass to my family and friends because of the openness, patience and attention to the customer's concerns (believe me, I was a tough customer with all my questioning). He handled all my questions with grace and class. Cass not only made me feel as a special customer but as a friend. He was available anytime I needed him and when...The experience with Rocket Mortgage was enhanced by Cass. I recommend Cass to my family and friends because of the openness, patience and attention to the customer's concerns (believe me, I was a tough customer with all my questioning). He handled all my questions with grace and class. Cass not only made me feel as a special customer but as a friend. He was available anytime I needed him and when he wasn't , then he made sure any concerns were addressed immediately. Basically, he made the experience of the loan process a pleasurable and satisfying all the way to closing. I truly believe, Cass' goal is to offer the best solution for each individual situation. Read MoreRead Less
Michele Burley
Michele Burley
551
Cass is a very wonderful person right from the start he put me at ease and made everything so very easy I would recommend him to anyone he go through all the steps with you you can ask him anything he's there whenever you need him I so very much appreciate everything he did Rocket Mortgage is very lucky they have someone like him working for them because he impressed me a lot thank you so much ...Cass is a very wonderful person right from the start he put me at ease and made everything so very easy I would recommend him to anyone he go through all the steps with you you can ask him anything he's there whenever you need him I so very much appreciate everything he did Rocket Mortgage is very lucky they have someone like him working for them because he impressed me a lot thank you so much Cass you're very much appreciated I would come back and have no problem getting another loan thank you Cass you are the best Michele 😊Read MoreRead Less
James Paschall
James Paschall
551
I was looking to take advantage of the low mortgage rates and within an hour, I was approved! My mortgage banker (Cass) and his team made this process effortless. There is no doubt that Rocket Mortgage's #1 rating is well deserved. Constant contact throughout the steps and 24/7 personal cell numbers makes you feel you're their only customer. I would encourage anyone needing a mortgage or ...I was looking to take advantage of the low mortgage rates and within an hour, I was approved! My mortgage banker (Cass) and his team made this process effortless. There is no doubt that Rocket Mortgage's #1 rating is well deserved. Constant contact throughout the steps and 24/7 personal cell numbers makes you feel you're their only customer. I would encourage anyone needing a mortgage or refinance to make the call. I realize Rocket Mortgage is really a very large company, but they have been able to maintain the feeling of working with a local banker. Rocket Mortgage’s hometown philosophy sets them far and above the rest. Read MoreRead Less
Lynette Wolfe
Lynette Wolfe
551
Appreciate the informative advice and response to questions. Very helpful. Pleasure to work with.
Greg Roberts
Greg Roberts
551
Professional, knowledgeable and polite loan officer. Cass was very helpfule in exploring all my options even if they were not currently with Rocket Mortgage.
Polo Parker
Polo Parker
551
I really enjoyed my experience with Rocket Mortgage, Cass was my representative and he was the best! Very professional, down to earth, and his team made my process easy to understand.
Judy Murtz
Judy Murtz
551
Most folks probably only buy or refinance a home a few times in their life. With the long periods of time between these the process involves a "re-education" of the latest laws and procedures. Cass is very knowledgeable and patient. He made recommendations that allowed me to refinance my home and local banks were telling me I needed another year of credit history. I was looking into this to ...Most folks probably only buy or refinance a home a few times in their life. With the long periods of time between these the process involves a "re-education" of the latest laws and procedures. Cass is very knowledgeable and patient. He made recommendations that allowed me to refinance my home and local banks were telling me I needed another year of credit history. I was looking into this to take advantage of the great interest rates. Waiting a year would have defeated the purpose. Thanks to Cass and Rocket Mortgage I have a loan at a great rate! The communication throughout the process was excellent and their web site made it very easy to provide documents they needed as well as to observe the status of the process. I'm not sure how much sleep he gets as it was not uncommon for him to give you a call at 8 PM! The only caution I have to Rocket Mortgage is that folks in the South talk pretty slow! I was able to keep up with their staff as I have Yankee parents! But some of the southerners may require them to talk a little slower! Happy New Year! Choosing Cass and Rocket Mortgage would be a wise choice for anyone and get your year off to a great start!Read MoreRead Less
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