Cass Hart (Strzynski)

Detroit, MI

NMLS 1367787

Triple Crown Banker

Cass' Reviews

Bruce Wall
I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it ...I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it well above the revised flood levels. This was an expensive and very time consuming, unpleasant experience to say the least. It required substantial withdrawals from our life savings and use of credit cards to facilitate and complete the project. We were struggling to make ends meet to say the least and considered a reverse mortgage, or selling outright. I took a shot at refinancing and was contacted by a number of companies including Cass from Rocket Mortgage. I was impressed right from the start by his personality, willingness to listen, and understanding of our situation. He promised to work with us to find a way to help us consolidate our debt lower our mortgage payment and get us back on our feet. That was a promise that he never failed to keep!! He and his team worked relentlessly to come up with the best possible solution and I'm thrilled to say that it has put us back on our feet and we will be able to remain in our home with an affordable mortgage, no credit card debt, and extra funds monthly providing us with a much needed comfort level.

Suffice to say that if it hadn't been for Cass's expertise, and patience and willingness to listen and provide us with solutions we may have been packing our bags and leaving the home we have loved for so many years.

So, Thank You Cass and Rocket Mortgage, you truly do amaze your clients, !!!!!! Read MoreRead Less
Daniel Negroni
To make a long story, short, Cass was the BEST in all aspects; he was patient, professional, listens to customer's needs and provides solutions in a clear presentation. I wish that everyone was a thoughtful and easy to work with as Cass. He represents at the core the values of the company he represents; everyone should emulate him as the "standard in customer service." It was as if we were ...To make a long story, short, Cass was the BEST in all aspects; he was patient, professional, listens to customer's needs and provides solutions in a clear presentation. I wish that everyone was a thoughtful and easy to work with as Cass. He represents at the core the values of the company he represents; everyone should emulate him as the "standard in customer service." It was as if we were recording the perfect commercial for home refinancing. I felt as if Cass was looking after our needs and he delivered in all his promises and made me feel 110% a winner! The only downside is knowing that when I call Rocket Mortgage/Rocket Mortgage in the future that I may not get to work with Cass again. I would recommend Cass with eyes closed, knowing that whomever he serves, will feel as good and be given the right solution for their current home financing/refinancing solution in such competitive market. Thank you Cass for making us feel cared for and for allowing us to trust your efforts in saving us a lot of money and doing it with a passion that is seldomly experienced these days. You're the Best of the Best!Read MoreRead Less
Mark Miller
Cass earned 5 stars from me through his excellent service and attention to detail.

He followed through every time he said he would, and was precise. He engaged his counterparts in various groups when needed, and made sure it was a "warm" hand off, assuring the connection with the person I needed to speak with.

I will certainly recommend him to friends and family. thank you, Mark
Adelynn Roces
Cass is the ultimate professional when getting the job done. He was able to work on getting my refinance from a 30 year to a 15-year loan without getting my payments unreachable. I would definitely endorse him for employee of the year. Polite, courteous, personable, informative and very easy to reach out to if you had any questions or concerns.
Paul Neves
Cass was nice enough to contact me when he saw I had been looking at mortgage options available to me as a current rocket mortgage customer. He was very helpful in guiding me to a decision that not only saved me money by lowering my interest rate but also allows me to make a substantial addtion to my payment to reduce the mortgage to less than 15 years. He was very polite, very informative, had...Cass was nice enough to contact me when he saw I had been looking at mortgage options available to me as a current rocket mortgage customer. He was very helpful in guiding me to a decision that not only saved me money by lowering my interest rate but also allows me to make a substantial addtion to my payment to reduce the mortgage to less than 15 years. He was very polite, very informative, had great communication with me and I would highly recommend him.Read MoreRead Less
Brad Shepherd
Cass was extremely helpful in the refinance of my home. Everything went very smoothly and quickly. Awesome service.
Rachel Grubbs
Quick 🤪, available at all times, thorough, personable, customer service at its best. This was the fastest refi I have ever done and I’ve done several. Cass is your go to Mortage handler!
Charlene Rose
Working with Cass was a great experience he was there every step with answers and letting us know what was coming next no matter what time of day it was. He is very personable and motivated to get your family the best available loan with any information to make you know you’re well informed. Thanks Cass
Celia Lappano
Cass was always reachable and quick to respond to any questions and or concerns.
SirMarvellous Junior
Cass is hands down gave the best customer service I’ve ever experienced. He was quick to follow up, answer questions and give us space to think through our options. I’ve already referred a few friends to him!!
J.B. Stirling
Cass is knowledgeable and able to effectively communicate his understanding of mortgage lending to clarify gaps in my understanding. Cass is customer-focused, sincere and honest. As a representative/agent of your company, he inspires confidence and trust to this potential borrrower.