I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it ...I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it well above the revised flood levels. This was an expensive and very time consuming, unpleasant experience to say the least. It required substantial withdrawals from our life savings and use of credit cards to facilitate and complete the project. We were struggling to make ends meet to say the least and considered a reverse mortgage, or selling outright. I took a shot at refinancing and was contacted by a number of companies including Cass from Rocket Mortgage. I was impressed right from the start by his personality, willingness to listen, and understanding of our situation. He promised to work with us to find a way to help us consolidate our debt lower our mortgage payment and get us back on our feet. That was a promise that he never failed to keep!! He and his team worked relentlessly to come up with the best possible solution and I'm thrilled to say that it has put us back on our feet and we will be able to remain in our home with an affordable mortgage, no credit card debt, and extra funds monthly providing us with a much needed comfort level.
Suffice to say that if it hadn't been for Cass's expertise, and patience and willingness to listen and provide us with solutions we may have been packing our bags and leaving the home we have loved for so many years.
So, Thank You Cass and Rocket Mortgage, you truly do amaze your clients, !!!!!! Read MoreRead Less
Drew Soliman
Drew Soliman
551
Cass was incredibly helpful in making our refinance a smooth process. In the past we have had to do a lot with other companies and agents in refinancing our mortgage. Cass helped make everything go so smoothly and was always there and available to help every step of the way!
Mark Sue Dunlap
Mark Sue Dunlap
551
Cass was recommended to us by our daughter, and we in turn have recommended him to all of our friends and family!! Very professional, available anytime, made our process seamless, we are signing our documents for closing at our home this coming Sunday!!
I recommend Cass 💯 for any of your mortgage needs..
Mark and Sue Dunlap
Michigan
Chris Price
Chris Price
551
Cass was great to work with! He made the whole process very easy and smooth! Would highly recommend!
Lindsey Price
Lindsey Price
551
Cass was very easy to work with when refinancing our home! Cass was very busy when we refinanced but took the time out of his schedule to answer our questions and to take care of us. I would highly recommend Cass!
Paul West
Paul West
551
I had tried working with multiple mortgage refinance groups but could never get anyone that could explain my options and provide me clear answers so I could determine if refinancing was right for me. Cass was able to provide excellent support once he clearly explained my options and the entire process was easy. I had a quick question on the final documents and Cass answered my question quickly so ...I had tried working with multiple mortgage refinance groups but could never get anyone that could explain my options and provide me clear answers so I could determine if refinancing was right for me. Cass was able to provide excellent support once he clearly explained my options and the entire process was easy. I had a quick question on the final documents and Cass answered my question quickly so I could schedule my closing.Read MoreRead Less
Dave Schneider
Dave Schneider
551
Our experience with Cass was awesome. He was very easy to deal with and very knowledgeable. the process was extremely smooth and easy. Thanks Cass for all you do
Rosa Simpson
Rosa Simpson
551
Our experience with Cass during this refinance has been absolutely wonderful. From the beginning, he was delightful and down to earth. He made it easy to feel comfortable with him and the experience of refinancing was great. When you call him he responded quickly and always had the right solution. He is a jewel.
Jeff McPhee
Jeff McPhee
551
Cass was great to work with and made an already efficient process with Rocket Mortgage even more seamless. I have refinanced a few times over the years, and this was by far the best and most efficient experience. Cass was available by phone, email, and text and was always extremely responsive, even connecting a couple times on the weekends.
Nichelle Reed
Nichelle Reed
551
Cass truly went above and beyond and turned out refinance process (that I was dreading) into a very painless thing. Would definitely recommend working with Cass.
Larry Meredith
Larry Meredith
551
Cass is a superb representative of Rocket Mortgages...he knows the mortgage business and is able to explain complexities in a clear, understandable and always friendly manner. Cass recognizes that customers may have some anxieties and always presented a calm, problem solving approach, often with call-backs for reassurance. I Highly recommend Cass for your mortgage needs. He's a winner.
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