Cass Hart (Strzynski)

Detroit, MI

NMLS 1367787

Triple Crown Banker

Cass' Reviews

Bruce Wall
I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it ...I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it well above the revised flood levels. This was an expensive and very time consuming, unpleasant experience to say the least. It required substantial withdrawals from our life savings and use of credit cards to facilitate and complete the project. We were struggling to make ends meet to say the least and considered a reverse mortgage, or selling outright. I took a shot at refinancing and was contacted by a number of companies including Cass from Rocket Mortgage. I was impressed right from the start by his personality, willingness to listen, and understanding of our situation. He promised to work with us to find a way to help us consolidate our debt lower our mortgage payment and get us back on our feet. That was a promise that he never failed to keep!! He and his team worked relentlessly to come up with the best possible solution and I'm thrilled to say that it has put us back on our feet and we will be able to remain in our home with an affordable mortgage, no credit card debt, and extra funds monthly providing us with a much needed comfort level.

Suffice to say that if it hadn't been for Cass's expertise, and patience and willingness to listen and provide us with solutions we may have been packing our bags and leaving the home we have loved for so many years.

So, Thank You Cass and Rocket Mortgage, you truly do amaze your clients, !!!!!! Read MoreRead Less
Michael Collins
Cass... Will go above and beyond. I've texted him late at night not expecting an answer till the morning and low and behold I would get a response. He really did do everything I asked and answered every question.
Eric Tracy
Refinancing can be so daunting. Not only did Rocket Mortgage make it incredibly easy, but my Mortgage Banker, Cass, held my hand through it all. There wasn't a question I had or a hurdle to go over that Cass didn't walk me through. Thanks for all you did.
Lauren McAndrews
Cass was excellent to work with. He was very responsive to emails, texts and calls. He made sure I knew how I could help get the refi closed and get the most bang for the buck. He even called me from vacation!
Sam Degreen
Very professional and the guy knows what he is talking about. He got me a great rate and was in constant communication the entire time.
Amanda Purchase
Cass was excellent. I have always obtained my mortgages from my Credit Union, but they were uncharacteristically slow and not helpful for the first time in 30 years. This drove me to Rocket Mortgage and I was lucky enough to get Cass as my representative. I always received very prompt responses and he always took his time to ensure I had my answer and understood the process. He even answered ...Cass was excellent. I have always obtained my mortgages from my Credit Union, but they were uncharacteristically slow and not helpful for the first time in 30 years. This drove me to Rocket Mortgage and I was lucky enough to get Cass as my representative. I always received very prompt responses and he always took his time to ensure I had my answer and understood the process. He even answered some questions about referring others to Rocket Mortgage and volunteered to talk to them if they had questions prior to their application submission. Just outstanding service! -- which was much appreciated, especially for the first time obtaining a mortgage outside my normal Credit Union. My experience, because of Cass, drove my father to also drop the same Credit Union for his refinance and head to Rocket Mortgage.Read MoreRead Less
Tyler Reed
Cass is great at what he does. His attention to every detail and willingness to answer any questions made this a very comfortable process. As a person that works in the customer service industry, I have high expectations. He met and surpassed those expectations.
Emmanuel Berthil
Cass was very attentive to our mortgage needs and help us endlessly from the application process to closing.
Janice Turek
Cass was fantastic! I have never experienced such a responsive professional agent before. As busy as Cass was, he made me feel as though he was attending to my refinance as though I was his only client. I can see why he is one of the best. Cass knows his stuff, but I was most impressed by how quickly he responded to me and put himself in my shoes. One of my favorite quotes is “people don’t care ...Cass was fantastic! I have never experienced such a responsive professional agent before. As busy as Cass was, he made me feel as though he was attending to my refinance as though I was his only client. I can see why he is one of the best. Cass knows his stuff, but I was most impressed by how quickly he responded to me and put himself in my shoes. One of my favorite quotes is “people don’t care how much you know until they know how much you care”. Well done Cass!Read MoreRead Less
Tony Dalessandro
The first loan Cass completed for me was definitely "Rocket" all the way!! I really thought he could not out do himself. Wrong! Cass just finished a second refi for me and let me just say it like this...Covid-19, financial downturn, new rules for self-employed like myself, followed by record refinancing. In comes Cass, again!! In spite of the challenges, the loan was opened and closed in just...The first loan Cass completed for me was definitely "Rocket" all the way!! I really thought he could not out do himself. Wrong! Cass just finished a second refi for me and let me just say it like this...Covid-19, financial downturn, new rules for self-employed like myself, followed by record refinancing. In comes Cass, again!! In spite of the challenges, the loan was opened and closed in just 29 days!! Mr. Farner, I respectfully suggest another division of Rocket Mortgage - BALLISTIC MORTGAGE - Cass Strzynski, CEO! Thank you Cass, you are a true professional. We will do business again!Read MoreRead Less
Tony Wang
Cass is great loan associate with sufficient knowledge 100% meeting the need of his customer.
He cares about each individual case he is handling and pays fully attention.
He responses the customer request and solve the concern very efficiently and effectively.
I would recommend him 200% to my friends, families and people I know.