I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it ...I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it well above the revised flood levels. This was an expensive and very time consuming, unpleasant experience to say the least. It required substantial withdrawals from our life savings and use of credit cards to facilitate and complete the project. We were struggling to make ends meet to say the least and considered a reverse mortgage, or selling outright. I took a shot at refinancing and was contacted by a number of companies including Cass from Rocket Mortgage. I was impressed right from the start by his personality, willingness to listen, and understanding of our situation. He promised to work with us to find a way to help us consolidate our debt lower our mortgage payment and get us back on our feet. That was a promise that he never failed to keep!! He and his team worked relentlessly to come up with the best possible solution and I'm thrilled to say that it has put us back on our feet and we will be able to remain in our home with an affordable mortgage, no credit card debt, and extra funds monthly providing us with a much needed comfort level.
Suffice to say that if it hadn't been for Cass's expertise, and patience and willingness to listen and provide us with solutions we may have been packing our bags and leaving the home we have loved for so many years.
So, Thank You Cass and Rocket Mortgage, you truly do amaze your clients, !!!!!! Read MoreRead Less
Jenna Potts
Jenna Potts
551
5 stars simply isn’t enough! Cass was phenomenal and went above and beyond during the entire process of buying our home. He made it exponentially clear what was expected of us and what we needed to know. All of our questions were answered fully and concerns were always addressed. He was very communicative, informative, and efficient. He exceeded my expectations and couldn’t be more thankful for a ...5 stars simply isn’t enough! Cass was phenomenal and went above and beyond during the entire process of buying our home. He made it exponentially clear what was expected of us and what we needed to know. All of our questions were answered fully and concerns were always addressed. He was very communicative, informative, and efficient. He exceeded my expectations and couldn’t be more thankful for a smooth process. His dedication and compassion for what he does shines through and through.Read MoreRead Less
Brian Eggenberger
Brian Eggenberger
551
Cass has been a tremendous help for me in a very difficult time in my life. I cannot imagine a better agent for me and feel so blessed to have gotten to know him a bit. He is extremely professional but at the same time very caring and empathic to my needs. He is my one and only choice the next time around!
Carlos Cruz
Carlos Cruz
551
The words "Thank you" don't always capture the deep gratitude one has for a person such as Cass. A true professional in every sense of the word. Not only did he guide and help me to understand the best loan to apply for, but he kept me updated via texts, emails and phone calls from inception to closing. I felt as though I was dealing with an old friend. I will be forever be grateful for all you ...The words "Thank you" don't always capture the deep gratitude one has for a person such as Cass. A true professional in every sense of the word. Not only did he guide and help me to understand the best loan to apply for, but he kept me updated via texts, emails and phone calls from inception to closing. I felt as though I was dealing with an old friend. I will be forever be grateful for all you have done for myself and my family. P.S. 5 stars are not enough!Read MoreRead Less
Britney Weaver
Britney Weaver
551
Working was Cass was so easy and stress free. He walked us through everything step by step and kept in constant communication to ensure we felt comfortable with everything throughout the process. We are so thankful for everything he's done for us.
Shirley Carter-Powell
Shirley Carter-Powell
551
Cass made the entire process very easy; he could answer any question I had, and the whole process was expedited quickly, removing a lot of stress. I would give him 10 stars if they were available.
David Hector Montes
David Hector Montes
551
Cass was wonderfully helpful through the entire loan process. He was diligent with follow up and providing updates. The whole process was relatively fast, but he still kept me up-to-date.
Kris Wozniak
Kris Wozniak
551
Cass was amazing through the whole process if I could give 10 stars I would. He was always available and checked in with me when he didn't have to. I would definitely recommend him and if you're lucky enough to work with him believe me your in good hands.
M. R. Walz
M. R. Walz
551
Cass was professional and friendly. He was available when needed. Patient in explaining procedures. Cass was on top of things and communication. Highly recommend him to anyone.
Joseph Crim
Joseph Crim
551
Did an amazing job keeping things moving to hit the goal date I was trying to meet. Would absolutely work with him again!
HoyJr Craver
HoyJr Craver
551
Cass was very helpful and fully transparent with my options and needs. Only knowing him for a few days it was as if we were long time friends. He made the process simple and was there through it all the way to closing.
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