I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it ...I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it well above the revised flood levels. This was an expensive and very time consuming, unpleasant experience to say the least. It required substantial withdrawals from our life savings and use of credit cards to facilitate and complete the project. We were struggling to make ends meet to say the least and considered a reverse mortgage, or selling outright. I took a shot at refinancing and was contacted by a number of companies including Cass from Rocket Mortgage. I was impressed right from the start by his personality, willingness to listen, and understanding of our situation. He promised to work with us to find a way to help us consolidate our debt lower our mortgage payment and get us back on our feet. That was a promise that he never failed to keep!! He and his team worked relentlessly to come up with the best possible solution and I'm thrilled to say that it has put us back on our feet and we will be able to remain in our home with an affordable mortgage, no credit card debt, and extra funds monthly providing us with a much needed comfort level.
Suffice to say that if it hadn't been for Cass's expertise, and patience and willingness to listen and provide us with solutions we may have been packing our bags and leaving the home we have loved for so many years.
So, Thank You Cass and Rocket Mortgage, you truly do amaze your clients, !!!!!! Read MoreRead Less
Adam Brown
Adam Brown
551
Very responsive, great to work with.
Butch Scipper
Butch Scipper
551
Starting, assembling, completing and finalizing a "Rocket Loan" would have been a difficult task but for Cass. He was professional, courteous, and efficient. Whenever I had a question, Cass would know the answer or would find the answer and get back to me quickly to keep my loan process on track. My home loan "refi" was not the normal loan but Cass coached me through the difficult areas and ...Starting, assembling, completing and finalizing a "Rocket Loan" would have been a difficult task but for Cass. He was professional, courteous, and efficient. Whenever I had a question, Cass would know the answer or would find the answer and get back to me quickly to keep my loan process on track. My home loan "refi" was not the normal loan but Cass coached me through the difficult areas and helped me complete the forms and provide the needed information. He was always available or he would reach out as soon as he could to help solve my problems. Thanks, Cass. We successfully closed our loan in less than 60 days.Read MoreRead Less
Tyler Coaltrain
Tyler Coaltrain
551
Cass is super professional but understands how to connect to make you feel like family. He will answer any questions you have in regards to a mortgage and if he does not have it directly he will work diligently to get you the answers.
John Park
John Park
551
Excellent level of service. Provided the right information, in a timely manner, allowing for an informed decision about our refinance. The whole process couldn't have been easier.
Bill Barazotti
Bill Barazotti
551
Cass made our refinance an enjoyable experience. He really knows the business and possesses amazing “people skills”. His approach, demeanor, and professionalism are industry leading. A pleasure to work with! He was constantly available to answer all our questions and gave some excellent insight into the entire program and process. We would highly recommend Cass to anyone who is looking to ...Cass made our refinance an enjoyable experience. He really knows the business and possesses amazing “people skills”. His approach, demeanor, and professionalism are industry leading. A pleasure to work with! He was constantly available to answer all our questions and gave some excellent insight into the entire program and process. We would highly recommend Cass to anyone who is looking to refinance. Thanks Cass!!Read MoreRead Less
Justin Orbach
Justin Orbach
551
If ten stars was an option, I'd choose that!! Anytime I had a question or concern, he would respond that same day and usually within an hour(even on the weekends). I highly recommend him and look forward to working with Cass in the future.
Travis Hackert
Travis Hackert
551
Cass was incredibly helpful through the entire process. He was always quick to respond with any questions. He is trustworthy and truly cares about his customers. Cass did a great job teaching me about all the ins and outs of my refinance. He will be my first call with anything home loan related. I highly recommend him to anyone going through the process. Thanks Cass!
Thomas Wiltsie
Thomas Wiltsie
551
I just completed a refinance of my home. Cass took the helm and walked me through the process. He was constantly there to be sure I was approved for the very best rate I could get. It took a little longer than I had hoped to close, but in the end all is well. I highly recommend Cass for anyone looking for a new loan or refi.
Adeel Ahmad
Adeel Ahmad
551
Excellent service. Just refinanced. Cass was able to convince me, although I was in limbo, but he made sure that I understand all the number and move forward with it. Thank You
Nereyda Ramirez
Nereyda Ramirez
551
All i can say is WOW, My first time refinancing and Cass made it super clear and informative answered any question, was a phone call or an email away when I needed him. I am so glad i went with Rocket Mortgage and got him to help me through the process. Thank you so much Cass you’re the best !!!
Rate your experience with Cass
How many stars would you give Cass?
Please provide a rating.
Write Cass a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Cass may use my verified review on social media, in print, and in other contexts that will help Cass' business.