I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it ...I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it well above the revised flood levels. This was an expensive and very time consuming, unpleasant experience to say the least. It required substantial withdrawals from our life savings and use of credit cards to facilitate and complete the project. We were struggling to make ends meet to say the least and considered a reverse mortgage, or selling outright. I took a shot at refinancing and was contacted by a number of companies including Cass from Rocket Mortgage. I was impressed right from the start by his personality, willingness to listen, and understanding of our situation. He promised to work with us to find a way to help us consolidate our debt lower our mortgage payment and get us back on our feet. That was a promise that he never failed to keep!! He and his team worked relentlessly to come up with the best possible solution and I'm thrilled to say that it has put us back on our feet and we will be able to remain in our home with an affordable mortgage, no credit card debt, and extra funds monthly providing us with a much needed comfort level.
Suffice to say that if it hadn't been for Cass's expertise, and patience and willingness to listen and provide us with solutions we may have been packing our bags and leaving the home we have loved for so many years.
So, Thank You Cass and Rocket Mortgage, you truly do amaze your clients, !!!!!! Read MoreRead Less
Cindy Cota
Cindy Cota
551
Cass , Thank you for all your help you made the loan process simple and convenient for my family. I highly recommend Cass for all your home buying process
Robert Armstrong
Robert Armstrong
551
Cass was awesome throughout the entire process. He made it super simple and stayed on top of it from start to finish. Thanks so much for making refinancing a silky smooth process. You’re awesome Cass!
Calvin Berg
Calvin Berg
551
Cass was the best part of what was a rather difficult experience.
Amy Law
Amy Law
551
I have been in the residential home building business for the past 43 years. I have worked for the following builders: Pulte, Ryland, Winchester, NV, Washington, Capital and lastly Grayson Homes all in the Baltimore/Washington area. I have dealt with thousands of homeowners, subcontractors, realtors and mortgage companies in all these years.
By doing this so long I feel that I have become a good ...I have been in the residential home building business for the past 43 years. I have worked for the following builders: Pulte, Ryland, Winchester, NV, Washington, Capital and lastly Grayson Homes all in the Baltimore/Washington area. I have dealt with thousands of homeowners, subcontractors, realtors and mortgage companies in all these years.
By doing this so long I feel that I have become a good judge of character of people from dealing with them at so many different levels. I have to say that in dealing with Cass it was first of all a pleasure to have someone as professional as he was going to bat for me. He did everything he said was in lighting speed, his follow up was impeccable. He got the best possible package suited just for my particular needs. He answered all of my questions and concerns even when an issue came up, he quickly responded to it and resolved it immediately.
This was the easiest and fastest refinancing process that I have ever gone through.
I feel that none of this would have happened without the utmost professionalism of Cass.
Cass was a pleasure to work with, he follows through and keeps you in the loop. When it comes time for refinancing I'll contact Cass again
Nancy Jansen
Nancy Jansen
551
Thank you Cass for going above and beyond to work out the best option that worked for me during a difficult time. I will always use Rocket Mortgage and hopefully Cass for any future need.
Jenny Cordia
Jenny Cordia
551
Cass did an awesome job! Getting ready to making our first payment. Thanks!
Taylor Bostic
Taylor Bostic
551
Cass was great to work with. Can't thank him enough for his help on our refinance. He was always available when I had a question.
Hamilton Hamilton
Hamilton Hamilton
551
Today is my Closing!!!:) And Thank You!!! Cass for making it so Easy for me I'm very thankful For the Time and Effort You and your Team Put in for this to Be Accomplished You Do Great work!!
Pam M
Kerri Fiorelli
Kerri Fiorelli
551
Cass was excellent to work with!! He addressed all my concerns quickly and concisely. He was attentive, helpful, and easy to talk to. I highly recommend him!!!
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