I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it ...I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it well above the revised flood levels. This was an expensive and very time consuming, unpleasant experience to say the least. It required substantial withdrawals from our life savings and use of credit cards to facilitate and complete the project. We were struggling to make ends meet to say the least and considered a reverse mortgage, or selling outright. I took a shot at refinancing and was contacted by a number of companies including Cass from Rocket Mortgage. I was impressed right from the start by his personality, willingness to listen, and understanding of our situation. He promised to work with us to find a way to help us consolidate our debt lower our mortgage payment and get us back on our feet. That was a promise that he never failed to keep!! He and his team worked relentlessly to come up with the best possible solution and I'm thrilled to say that it has put us back on our feet and we will be able to remain in our home with an affordable mortgage, no credit card debt, and extra funds monthly providing us with a much needed comfort level.
Suffice to say that if it hadn't been for Cass's expertise, and patience and willingness to listen and provide us with solutions we may have been packing our bags and leaving the home we have loved for so many years.
So, Thank You Cass and Rocket Mortgage, you truly do amaze your clients, !!!!!! Read MoreRead Less
Christopher Petry
Christopher Petry
551
Cass was a pleasure to work with. If we had questions throughout out refinance process and we needed help he was knowledgeable and quick to respond.
Alan Moorer
Alan Moorer
551
Cass is very good at what he does. He is very knowledgeable and always available to help you with every detail.
Perry Sherman
Perry Sherman
551
Out of all the years I've been refinancing my mortgages. I've never worked with a person that made me feel more comfortable. Not only did Cass help me save a lot of money he explained everything to me step by step. I can see why Cass is number in the industry. Thanks again Cass may God bless you to help people in the mortgage industry.
Rosa Castro
Rosa Castro
551
Super knowledgeable and friendly. Very focused on the task at hand and handled the process in a timely manner!
Brian Neves
Brian Neves
551
We were recently referred to Cass as we investigated refinancing our mortgage. Cass is thorough and worked hard to help us find a solution. He was focused on our best outcome and not just getting another customer. We are grateful for his help and highly recommend Cass to anyone looking for a mortgage or refinance.
Julie James
Julie James
551
My experience with Cass was just the best! His experience and attention to detail far surpassed any other companies I have dealt with. He made the process go smoothly and quickly and answered any and all questions I had. I am so grateful for his hard work and highly recommend Cass!
Tawnya Baldwin Hadley
Tawnya Baldwin Hadley
551
Our experience working with Cass was phenomenal. He was always available to answer questions and communicate with us what was needed to make a quick, efficient closing. There were no surprises, and he walked us through the entire process. Thank you, Cass! Blessings for your continued success!
Cassie Barrett
Cassie Barrett
551
Cass was great. He worked hard to ensure things were on track and our loan closed as quickly as possible. It was a great experience and I'm sure we'll work with him again in the future.
Brian Davis
Brian Davis
551
Cass has been great! He is on top of everything and communicates very well! He is making this process very easy. Highly recommend Cass and his team!
Lin Smith
Lin Smith
551
Over the yearsI have dealt withseveral mortgage companies. As a rule I find them to to be truly obnoxious to deal with. Cass and Rocket are different! They truly do care about me and my needs and were very quick and efficient to get me what I needed. They got me a much better package than I was expecting too! Five stars is not enough. This is definately a 10 operation.
HF Smith
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