Cass is awesome!! I went through hell and back with Bank of America and I reached out to Rocket Mortgage and they transferred my call to Cass. He is the best!!! He got us approved in a very short time. During the entire process he kept me informed via email, phone calls and texts. He gave me his cell phone and told me to call or text anytime with any questions, and believe me I did and he always...Cass is awesome!! I went through hell and back with Bank of America and I reached out to Rocket Mortgage and they transferred my call to Cass. He is the best!!! He got us approved in a very short time. During the entire process he kept me informed via email, phone calls and texts. He gave me his cell phone and told me to call or text anytime with any questions, and believe me I did and he always responded quickly. He kept moving the loan process forward and when it went to the underwriters and then to the escalation specialist and closing specialist, he still monitored everything and kept me informed. Cass is the best in the business, bar none! Rocket Mortgage is the best in the business, I should know after my experience with Bank of America. The underwriters at Rocket Mortgage seem to understand all types of investments, which is important in approving a loan. Great company!!! Read MoreRead Less
Calvin Berg
Calvin Berg
551
Cass was the best part of what was a rather difficult experience.
Amy Law
Amy Law
551
I have been in the residential home building business for the past 43 years. I have worked for the following builders: Pulte, Ryland, Winchester, NV, Washington, Capital and lastly Grayson Homes all in the Baltimore/Washington area. I have dealt with thousands of homeowners, subcontractors, realtors and mortgage companies in all these years.
By doing this so long I feel that I have become a good ...I have been in the residential home building business for the past 43 years. I have worked for the following builders: Pulte, Ryland, Winchester, NV, Washington, Capital and lastly Grayson Homes all in the Baltimore/Washington area. I have dealt with thousands of homeowners, subcontractors, realtors and mortgage companies in all these years.
By doing this so long I feel that I have become a good judge of character of people from dealing with them at so many different levels. I have to say that in dealing with Cass it was first of all a pleasure to have someone as professional as he was going to bat for me. He did everything he said was in lighting speed, his follow up was impeccable. He got the best possible package suited just for my particular needs. He answered all of my questions and concerns even when an issue came up, he quickly responded to it and resolved it immediately.
This was the easiest and fastest refinancing process that I have ever gone through.
I feel that none of this would have happened without the utmost professionalism of Cass.
Cass was a pleasure to work with, he follows through and keeps you in the loop. When it comes time for refinancing I'll contact Cass again
Nancy Jansen
Nancy Jansen
551
Thank you Cass for going above and beyond to work out the best option that worked for me during a difficult time. I will always use Rocket Mortgage and hopefully Cass for any future need.
Jenny Cordia
Jenny Cordia
551
Cass did an awesome job! Getting ready to making our first payment. Thanks!
Taylor Bostic
Taylor Bostic
551
Cass was great to work with. Can't thank him enough for his help on our refinance. He was always available when I had a question.
Hamilton Hamilton
Hamilton Hamilton
551
Today is my Closing!!!:) And Thank You!!! Cass for making it so Easy for me I'm very thankful For the Time and Effort You and your Team Put in for this to Be Accomplished You Do Great work!!
Pam M
Kerri Fiorelli
Kerri Fiorelli
551
Cass was excellent to work with!! He addressed all my concerns quickly and concisely. He was attentive, helpful, and easy to talk to. I highly recommend him!!!
Ashley Aoki
Ashley Aoki
551
I can’t thank enough to Cass! If it wasn’t him, I didn’t get my loan approved. He is exceptionally dedicated and genuinely cares about his customer. Not only he works hard to get me the best rate possible, he also goes above and beyond to help me throughout the process. He was efficient, patient, professional and prompt to answer any calls and text. I was previously working with another mortgage ...I can’t thank enough to Cass! If it wasn’t him, I didn’t get my loan approved. He is exceptionally dedicated and genuinely cares about his customer. Not only he works hard to get me the best rate possible, he also goes above and beyond to help me throughout the process. He was efficient, patient, professional and prompt to answer any calls and text. I was previously working with another mortgage company, and they turned me down. I am so happy that I found him. Thank you very much again Cass! You are amazing!!!Read MoreRead Less
Stephanie Reynolds
Stephanie Reynolds
551
Cass was extremely helpful in our recent home refi. He helped us get a better rate than we could elsewhere. Also, he answered all of our questions, helped us through the process, and reached out to us not only by email and phone, but also text. Thanks again, Cass, for all of your hard work!
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