Cass Hart (Strzynski)

Detroit, MI

NMLS 1367787

Triple Crown Banker

Cass' Reviews

Susie Gajan
A Special Thank You To Cass Strzynski

Cass was awesome! He explained everything to us, sometimes more than once. Buying your first home is a stressful but exciting adventure on the road of life. For me much more stressful then most I believe. Cass was the first banker we spoke to. From the very first conversation Cass was very easy to talk to and really seemed to care about our needs. In the ...A Special Thank You To Cass Strzynski

Cass was awesome! He explained everything to us, sometimes more than once. Buying your first home is a stressful but exciting adventure on the road of life. For me much more stressful then most I believe. Cass was the first banker we spoke to. From the very first conversation Cass was very easy to talk to and really seemed to care about our needs. In the end we choose to use Rocket Mortgage because Cass made us feel that he would have our best interests in mind. So you could say Cass as a banker put Rocket Mortgage above the rest.

For us buying a house was like walking blind folded with no hands. Cass was the bright flash light showing us what was going on, as he explained the ins and outs of our loan to us. Cass gave us hope when we thought all hope was lost. Our identity was stolen during the house hunting process causing our credit score to plummet. We were sure that Rocket Mortgage would back out on our loan. However Cass was very kind and understanding with our situation. He waited for the bank to work out the issues and for our credit score to come back up. Then we were finally at closing and our seller was flooded out of her home due to hurricane Harvey and unable to get her paper work in, missing our proposed closing date causing Cass to have to re run our credit. He not only got us a better interest rate but also was able to get us a 25 year loan instead of the 30 year, saving us more the 30,000.00.

All in all Cass was always going the extra mile to help us get our loan closed. He spoke to my realtor, the seller’s realtor and really anyone he thought would help us get what we needed. The whole Rocket Mortgage team was truly epic! Gigi Harris even spoke to our bank to help us get the correct paper work we needed for closing. When we buy a house in the future I will be using Rocket Mortgage.
Thankfully, Susie and Justin Gajan
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Jeff McPhee
Cass was great to work with and made an already efficient process with Rocket Mortgage even more seamless. I have refinanced a few times over the years, and this was by far the best and most efficient experience. Cass was available by phone, email, and text and was always extremely responsive, even connecting a couple times on the weekends.
Nichelle Reed
Cass truly went above and beyond and turned out refinance process (that I was dreading) into a very painless thing. Would definitely recommend working with Cass.
Larry Meredith
Cass is a superb representative of Rocket Mortgages...he knows the mortgage business and is able to explain complexities in a clear, understandable and always friendly manner. Cass recognizes that customers may have some anxieties and always presented a calm, problem solving approach, often with call-backs for reassurance. I Highly recommend Cass for your mortgage needs. He's a winner.
Michael Collins
Cass... Will go above and beyond. I've texted him late at night not expecting an answer till the morning and low and behold I would get a response. He really did do everything I asked and answered every question.
Eric Tracy
Refinancing can be so daunting. Not only did Rocket Mortgage make it incredibly easy, but my Mortgage Banker, Cass, held my hand through it all. There wasn't a question I had or a hurdle to go over that Cass didn't walk me through. Thanks for all you did.
Lauren McAndrews
Cass was excellent to work with. He was very responsive to emails, texts and calls. He made sure I knew how I could help get the refi closed and get the most bang for the buck. He even called me from vacation!
Sam Degreen
Very professional and the guy knows what he is talking about. He got me a great rate and was in constant communication the entire time.
Amanda Purchase
Cass was excellent. I have always obtained my mortgages from my Credit Union, but they were uncharacteristically slow and not helpful for the first time in 30 years. This drove me to Rocket Mortgage and I was lucky enough to get Cass as my representative. I always received very prompt responses and he always took his time to ensure I had my answer and understood the process. He even answered ...Cass was excellent. I have always obtained my mortgages from my Credit Union, but they were uncharacteristically slow and not helpful for the first time in 30 years. This drove me to Rocket Mortgage and I was lucky enough to get Cass as my representative. I always received very prompt responses and he always took his time to ensure I had my answer and understood the process. He even answered some questions about referring others to Rocket Mortgage and volunteered to talk to them if they had questions prior to their application submission. Just outstanding service! -- which was much appreciated, especially for the first time obtaining a mortgage outside my normal Credit Union. My experience, because of Cass, drove my father to also drop the same Credit Union for his refinance and head to Rocket Mortgage.Read MoreRead Less
Tyler Reed
Cass is great at what he does. His attention to every detail and willingness to answer any questions made this a very comfortable process. As a person that works in the customer service industry, I have high expectations. He met and surpassed those expectations.
Emmanuel Berthil
Cass was very attentive to our mortgage needs and help us endlessly from the application process to closing.