Cass was awesome! He explained everything to us, sometimes more than once. Buying your first home is a stressful but exciting adventure on the road of life. For me much more stressful then most I believe. Cass was the first banker we spoke to. From the very first conversation Cass was very easy to talk to and really seemed to care about our needs. In the ...A Special Thank You To Cass Strzynski
Cass was awesome! He explained everything to us, sometimes more than once. Buying your first home is a stressful but exciting adventure on the road of life. For me much more stressful then most I believe. Cass was the first banker we spoke to. From the very first conversation Cass was very easy to talk to and really seemed to care about our needs. In the end we choose to use Rocket Mortgage because Cass made us feel that he would have our best interests in mind. So you could say Cass as a banker put Rocket Mortgage above the rest.
For us buying a house was like walking blind folded with no hands. Cass was the bright flash light showing us what was going on, as he explained the ins and outs of our loan to us. Cass gave us hope when we thought all hope was lost. Our identity was stolen during the house hunting process causing our credit score to plummet. We were sure that Rocket Mortgage would back out on our loan. However Cass was very kind and understanding with our situation. He waited for the bank to work out the issues and for our credit score to come back up. Then we were finally at closing and our seller was flooded out of her home due to hurricane Harvey and unable to get her paper work in, missing our proposed closing date causing Cass to have to re run our credit. He not only got us a better interest rate but also was able to get us a 25 year loan instead of the 30 year, saving us more the 30,000.00.
All in all Cass was always going the extra mile to help us get our loan closed. He spoke to my realtor, the seller’s realtor and really anyone he thought would help us get what we needed. The whole Rocket Mortgage team was truly epic! Gigi Harris even spoke to our bank to help us get the correct paper work we needed for closing. When we buy a house in the future I will be using Rocket Mortgage. Thankfully, Susie and Justin Gajan Read MoreRead Less
Terri Howell
Terri Howell
551
Cass, you were so easy to work with throughout my entire refi process. Thank you for explaining my options clearly and always with professionalism and a great sense of humor. Your service was excellent! Thank you again.
Duchess Sinson
Duchess Sinson
551
Honest & respond quickly to calls Answered all my questions
Marie Grayckowski
Marie Grayckowski
551
Thank you for guiding me through the refi process, you are very knowledgeable of the products and very concerned that I was given the right product to complete my task at hand to refi my mortgage. Thank you for your kindness and respect in this tough business world. You are an " Asset " to Rocket Mortgage and I am so thankful that you reached out to me for this task.
A Carr
A Carr
551
Cass is professional, patient, and extremely helpful. He gets the job done, a pleasure to work with. Thanks!
Doug N Amy Weber
Doug N Amy Weber
551
Thanks, Cass! We haven’t met anyone better in the mortgage business!! He’s the real deal, and we feel like we made a new friend because he was so outgoing and helpful throughout the whole process! We closed in less than 3 weeks from the original phone call, and without touching one piece of paper until the closing! Unbelievably fast and easy! Thanks, Cass for walking through every step with your ...Thanks, Cass! We haven’t met anyone better in the mortgage business!! He’s the real deal, and we feel like we made a new friend because he was so outgoing and helpful throughout the whole process! We closed in less than 3 weeks from the original phone call, and without touching one piece of paper until the closing! Unbelievably fast and easy! Thanks, Cass for walking through every step with your availability at any hour, multiple phone calls, and emails. Truly “engineered to Amaze!” We’re amazed!
Top notch service! Cass was outstanding through the whole process. It took far less time than I expected and even though Cass was fast and efficient, I never felt rushed. He took the time to explain the options to me, and when I changed my mind about elements of the loan, he patiently reworked the deal until my wife and I were satisfied with it. This kind of professional knowledge coupled with ...Top notch service! Cass was outstanding through the whole process. It took far less time than I expected and even though Cass was fast and efficient, I never felt rushed. He took the time to explain the options to me, and when I changed my mind about elements of the loan, he patiently reworked the deal until my wife and I were satisfied with it. This kind of professional knowledge coupled with outstanding customer support is hard to find these days.Read MoreRead Less
Simon Zisman
Simon Zisman
551
Before Rocket Mortgage, I contacted a few companies to explore refinancing opportunities. Talking with Cass Strzynski made all the difference (he’s just that good!). From analyzing different options and explaining the pros and cons, to managing the team and solving problems, I can’t imagine a better mortgage banker than Cass.
Brenton Hood
Brenton Hood
551
I've used other mortgage companies before (some local, some not) and after my experience with Cass and Rocket Mortgage (both in purchases and refi's) they're the only company I'll use. Period. From the first call to the last call after the loan closes to congratulate you, everything is a breeze. Super professional, very responsive (a godsend in this industry) and they actually care about you and ...I've used other mortgage companies before (some local, some not) and after my experience with Cass and Rocket Mortgage (both in purchases and refi's) they're the only company I'll use. Period. From the first call to the last call after the loan closes to congratulate you, everything is a breeze. Super professional, very responsive (a godsend in this industry) and they actually care about you and your loan. Plus their online tools during the application process and even in the servicing of the loan are BEST IN CLASS. Amazing company and an amazing guy!Read MoreRead Less
Brandon Melchert
Brandon Melchert
551
My fiancée and I were buying our very first home together. Cass made sure we were fully informed every step of the way and made sure no question was left unanswered. He made buying our first home a breeze. Highly recommend Cass for financing your home.
Scott Fowler
Scott Fowler
551
Cass was amazing. Every step of the process he was on top of things and kept me well informed. Very professional and friendly. The best customer service I have ever received. THANKS CASS!!! Greatly appreciated!!
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