Cass was awesome! He explained everything to us, sometimes more than once. Buying your first home is a stressful but exciting adventure on the road of life. For me much more stressful then most I believe. Cass was the first banker we spoke to. From the very first conversation Cass was very easy to talk to and really seemed to care about our needs. In the ...A Special Thank You To Cass Strzynski
Cass was awesome! He explained everything to us, sometimes more than once. Buying your first home is a stressful but exciting adventure on the road of life. For me much more stressful then most I believe. Cass was the first banker we spoke to. From the very first conversation Cass was very easy to talk to and really seemed to care about our needs. In the end we choose to use Rocket Mortgage because Cass made us feel that he would have our best interests in mind. So you could say Cass as a banker put Rocket Mortgage above the rest.
For us buying a house was like walking blind folded with no hands. Cass was the bright flash light showing us what was going on, as he explained the ins and outs of our loan to us. Cass gave us hope when we thought all hope was lost. Our identity was stolen during the house hunting process causing our credit score to plummet. We were sure that Rocket Mortgage would back out on our loan. However Cass was very kind and understanding with our situation. He waited for the bank to work out the issues and for our credit score to come back up. Then we were finally at closing and our seller was flooded out of her home due to hurricane Harvey and unable to get her paper work in, missing our proposed closing date causing Cass to have to re run our credit. He not only got us a better interest rate but also was able to get us a 25 year loan instead of the 30 year, saving us more the 30,000.00.
All in all Cass was always going the extra mile to help us get our loan closed. He spoke to my realtor, the seller’s realtor and really anyone he thought would help us get what we needed. The whole Rocket Mortgage team was truly epic! Gigi Harris even spoke to our bank to help us get the correct paper work we needed for closing. When we buy a house in the future I will be using Rocket Mortgage. Thankfully, Susie and Justin Gajan Read MoreRead Less
Jenny Caylen
Jenny Caylen
551
What a delight to work with this guy. We started with a wonderful gal who got promoted and were handed off with a seamless transition. This has been nothing but a great experience and would recommend Rocket Mortgage to anyone . Thank-you! Jenny Caylen
Ruth Samuelson
Ruth Samuelson
551
Cass was most patient answered all my questions. He was very professional and respectful which are qualities we all look for when dealing with others. I was so impressed with his handling of my situation that I am going to discuss his professionalism at my next Civic Association meeting.
Sue Wetzel
Sue Wetzel
551
Cass was wonderful to work with, very knowledgeable about the whole process. Thanks again Cass!
Kat Madelaine
Kat Madelaine
551
So we decided to call Rocket Mortgage and see what they were offering, since we wanted to refinance our mortgage. We had tried several banks in our search and were not overly impressed. That all changed when Cass answered my call. He was polite, congenial, extremely knowledgable, always available, and answered all of my questions promptly and clearly. He called me to help take me through the ...So we decided to call Rocket Mortgage and see what they were offering, since we wanted to refinance our mortgage. We had tried several banks in our search and were not overly impressed. That all changed when Cass answered my call. He was polite, congenial, extremely knowledgable, always available, and answered all of my questions promptly and clearly. He called me to help take me through the process and also whenever I had questions about procedures or the numbers. Everything he promised came true, including the closing date and how quickly it could be done. When we found out that Cass was only 23 years old, we were truly amazed. My wife and I could not have been happier with the results. It was quick, easy, and most importantly stress free, all due to Cass's professionalism. We highly recommend that you call Rocket Mortgage for all of your mortgage needs and we strongly suggest get in touch with Cass. We are sure that he will make your experience as gratifying as he did ours. ~Mary and Shelly TurnowskiRead MoreRead Less
Robin Boutot Gray
Robin Boutot Gray
551
Cass has gone over and above his call of duty in helping me with refinancing my home. I trust Cass to save us as much money as we can. Please consider Cass when looking for a trust worthy, professional and kind hearted person.
Ashley Roy
Ashley Roy
551
I was more than a year away from needing to refi a balloon payment when I got put together with Cass. I contacted him (on a weekend) assuming I would be 2 minutes or so on the phone. He instead spent a couple of hours walking me through every option. I was able to send him pictures of any documents he needed and I was off and running. The full process took around a month. There was never a ...I was more than a year away from needing to refi a balloon payment when I got put together with Cass. I contacted him (on a weekend) assuming I would be 2 minutes or so on the phone. He instead spent a couple of hours walking me through every option. I was able to send him pictures of any documents he needed and I was off and running. The full process took around a month. There was never a time I was confused or didn't understand what was happening. I had several people working on my loan. Every person I spoke with was able to quickly answer my question or explain what the next step was. It was a great piece of mind to know if there were any problems, Cass was right there to step in. I am not an easy person to impress. I expect people to be good at the career they chose, but in this case, good doesn't describe Cass. I am happy to rate Cass a full five star excellent rating. He would be an asset for anyone needing assistance and I could not recommend him and Rocket Mortgage enough.Read MoreRead Less
Leon Halbert
Leon Halbert
551
We never thought of refinancing our loan online and we were a little nervous about the process. We recently closed a refinancing FHA loan with Rocket Mortgage. From the first call with Cass Strzynski, we knew that we were in good hands. Cass was very friendly, knowledgeable and explained the process to us very well. He managed our loan with professionalism and was always available to address any ...We never thought of refinancing our loan online and we were a little nervous about the process. We recently closed a refinancing FHA loan with Rocket Mortgage. From the first call with Cass Strzynski, we knew that we were in good hands. Cass was very friendly, knowledgeable and explained the process to us very well. He managed our loan with professionalism and was always available to address any concerns that we had, even after hours and on weekends. He, his teammate Brittany Hobbs, along with the Rocket Mortgage website made this process very easy for us and we closed in just 26 days from initial contact. We are very pleased with how we were treated and we will definitely recommend Rocket Mortgage and Cass Strzynski to our friends and family.Read MoreRead Less
Milad Mikhael
Milad Mikhael
551
With my experience, it is a pleasure to work with him very organized and very caring to help
Steve Dance
Steve Dance
551
Walked me through e refi that was the simplest mortgage ive ever seen. Most all the documents were sent by cell phone and he kept in touch through every step. A refi in 14 days is crazy fast, definitely recommend.
Rose Beasley
Rose Beasley
551
I don't even have a way to properly thank Cass for all of his hard work on my mortgage refinance. I had tried to refinance at several places, and no one was interested in working with me since my loan amount was modest; however, I had to refinance or sell due to a recent divorce. Cass worked with me every step of the way with as much concern and dedication as if I were a high roller. His ...I don't even have a way to properly thank Cass for all of his hard work on my mortgage refinance. I had tried to refinance at several places, and no one was interested in working with me since my loan amount was modest; however, I had to refinance or sell due to a recent divorce. Cass worked with me every step of the way with as much concern and dedication as if I were a high roller. His knowledge of the various types of mortgages and options was excellent, and I truly feel that he had my best financial interests at heart throughout the entire process. I am so thankful for his assistance. Because of him, my children and I get to stay in our home. Read MoreRead Less
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