Cass Hart (Strzynski)

Detroit, MI

NMLS 1367787

Triple Crown Banker

Cass' Reviews

Susie Gajan
A Special Thank You To Cass Strzynski

Cass was awesome! He explained everything to us, sometimes more than once. Buying your first home is a stressful but exciting adventure on the road of life. For me much more stressful then most I believe. Cass was the first banker we spoke to. From the very first conversation Cass was very easy to talk to and really seemed to care about our needs. In the ...A Special Thank You To Cass Strzynski

Cass was awesome! He explained everything to us, sometimes more than once. Buying your first home is a stressful but exciting adventure on the road of life. For me much more stressful then most I believe. Cass was the first banker we spoke to. From the very first conversation Cass was very easy to talk to and really seemed to care about our needs. In the end we choose to use Rocket Mortgage because Cass made us feel that he would have our best interests in mind. So you could say Cass as a banker put Rocket Mortgage above the rest.

For us buying a house was like walking blind folded with no hands. Cass was the bright flash light showing us what was going on, as he explained the ins and outs of our loan to us. Cass gave us hope when we thought all hope was lost. Our identity was stolen during the house hunting process causing our credit score to plummet. We were sure that Rocket Mortgage would back out on our loan. However Cass was very kind and understanding with our situation. He waited for the bank to work out the issues and for our credit score to come back up. Then we were finally at closing and our seller was flooded out of her home due to hurricane Harvey and unable to get her paper work in, missing our proposed closing date causing Cass to have to re run our credit. He not only got us a better interest rate but also was able to get us a 25 year loan instead of the 30 year, saving us more the 30,000.00.

All in all Cass was always going the extra mile to help us get our loan closed. He spoke to my realtor, the seller’s realtor and really anyone he thought would help us get what we needed. The whole Rocket Mortgage team was truly epic! Gigi Harris even spoke to our bank to help us get the correct paper work we needed for closing. When we buy a house in the future I will be using Rocket Mortgage.
Thankfully, Susie and Justin Gajan
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Michael Jett
We started working with another mortgage provider to get a refinance loan, and were totally unsatisfied with their process and procedures. Phone calls were not returned, and it was hard to get any response, even through email.
We called Rocket Mortgage, and were a little "gun shy" of another prolonged nightmare with no results. We were lucky to have Cass as our Mortgage Banker, and the experience ...We started working with another mortgage provider to get a refinance loan, and were totally unsatisfied with their process and procedures. Phone calls were not returned, and it was hard to get any response, even through email.
We called Rocket Mortgage, and were a little "gun shy" of another prolonged nightmare with no results. We were lucky to have Cass as our Mortgage Banker, and the experience was amazing. From start to finish, the process took just 22 days. All our questions were answered fully and quickly, and we were kept updated at every step of the way. Cass and the support team were always available, friendly, professional, and helpful.
We would recommend Rocket Mortgage to anyone seeking a mortgage loan. Absolutely the best mortgage experience ever.Read MoreRead Less
Gary Miller
We were doing a simple refinance and decided to go with Rocket Mortgage. When we called we reached Cass. He was extremely helpful and made sure that we understood all of our options and what the steps would be to complete the process. He kept in constant contact to ensure we didn't have any questions or concerns. He made this the most non eventful refinance we have ever had. We have told all ...We were doing a simple refinance and decided to go with Rocket Mortgage. When we called we reached Cass. He was extremely helpful and made sure that we understood all of our options and what the steps would be to complete the process. He kept in constant contact to ensure we didn't have any questions or concerns. He made this the most non eventful refinance we have ever had. We have told all our friends and family above not only our Rocket Mortgage experience but about Cass specifically!
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Debbie Yost
I actually was so hesitant to deal with the whole mortgage process that I paid a much higher interest rate for years. I kept seeing commercials and receiving offers from Rocket Mortgage for a lower interest rate. I decided to go on line and see what I would qualify for. I was very leery when Cass called me so fast. I expected a fast talking, hard selling Sales Rep. Instead, Cass assured me ...I actually was so hesitant to deal with the whole mortgage process that I paid a much higher interest rate for years. I kept seeing commercials and receiving offers from Rocket Mortgage for a lower interest rate. I decided to go on line and see what I would qualify for. I was very leery when Cass called me so fast. I expected a fast talking, hard selling Sales Rep. Instead, Cass assured me that his intent was to help me understanding the options that were available. He was confident we could identify an option that would suit my circumstances. Cass was easy to talk to, answering all my questions no matter how simple they were. He made sure I understood all the options that were available to me. He repeatedly promised that he would be there before during and after for any concerns I had. Throughout the process Cass kept me informed on what the next step was and when it would happen. I am extremely pleased with how the process went. I would highly recommend working with Cass and Rocket Mortgage. Thank you!!!Read MoreRead Less
Patti Schulte
When I talked to Rocket Mortgage I knew I wanted a fixed rate. Cass worked with me to get the perfect one for me and my husband. We did all the paperwork and when it came time to close my husband was a bit Leary the way the closing was handled. By a notary. They either meet you at your house or at a local place. My husband thought that was strange and wanted to stop the closing of the ...When I talked to Rocket Mortgage I knew I wanted a fixed rate. Cass worked with me to get the perfect one for me and my husband. We did all the paperwork and when it came time to close my husband was a bit Leary the way the closing was handled. By a notary. They either meet you at your house or at a local place. My husband thought that was strange and wanted to stop the closing of the refinance. Well Cass explained the procedure to me, since Rocket Mortgage is not local to my area this is how the closing is handled. After his explanation my husband was on board. I would recommend him to anyone of my friends or family that want to refinance. Also the lady who was the Notary who closed our loan was one of the nicest people I have ever had the pleasure to meet. Read MoreRead Less
Dale Owens
Cass was very professional and knowledgeable.
Jean Wielage
Cass was very friendly, professional and courteous. He said to call if I had any questions. He called me if had any questions regarding my mortgage. I would recommend anybody to speak with him.
Catherine Richards
Cast was very proficient quick and help me in every way possible thank you Catherine R
Jeffrey Fabien
Cass was very professional and knowledgeable. There was no hidden corners and everything said from Cass was straight forward. It was a pleasure working with Cass and I look forward to working with him on my next home purchase.
David Johnson
Everything went smooth he was a big help I had no worries
Alberto Vazquez
The experience with Rocket Mortgage was enhanced by Cass. I recommend Cass to my family and friends because of the openness, patience and attention to the customer's concerns (believe me, I was a tough customer with all my questioning). He handled all my questions with grace and class. Cass not only made me feel as a special customer but as a friend. He was available anytime I needed him and when...The experience with Rocket Mortgage was enhanced by Cass. I recommend Cass to my family and friends because of the openness, patience and attention to the customer's concerns (believe me, I was a tough customer with all my questioning). He handled all my questions with grace and class. Cass not only made me feel as a special customer but as a friend. He was available anytime I needed him and when he wasn't , then he made sure any concerns were addressed immediately. Basically, he made the experience of the loan process a pleasurable and satisfying all the way to closing. I truly believe, Cass' goal is to offer the best solution for each individual situation. Read MoreRead Less