Cass Hart (Strzynski)

Detroit, MI

NMLS 1367787

Triple Crown Banker

Cass' Reviews

Susie Gajan
A Special Thank You To Cass Strzynski

Cass was awesome! He explained everything to us, sometimes more than once. Buying your first home is a stressful but exciting adventure on the road of life. For me much more stressful then most I believe. Cass was the first banker we spoke to. From the very first conversation Cass was very easy to talk to and really seemed to care about our needs. In the ...A Special Thank You To Cass Strzynski

Cass was awesome! He explained everything to us, sometimes more than once. Buying your first home is a stressful but exciting adventure on the road of life. For me much more stressful then most I believe. Cass was the first banker we spoke to. From the very first conversation Cass was very easy to talk to and really seemed to care about our needs. In the end we choose to use Rocket Mortgage because Cass made us feel that he would have our best interests in mind. So you could say Cass as a banker put Rocket Mortgage above the rest.

For us buying a house was like walking blind folded with no hands. Cass was the bright flash light showing us what was going on, as he explained the ins and outs of our loan to us. Cass gave us hope when we thought all hope was lost. Our identity was stolen during the house hunting process causing our credit score to plummet. We were sure that Rocket Mortgage would back out on our loan. However Cass was very kind and understanding with our situation. He waited for the bank to work out the issues and for our credit score to come back up. Then we were finally at closing and our seller was flooded out of her home due to hurricane Harvey and unable to get her paper work in, missing our proposed closing date causing Cass to have to re run our credit. He not only got us a better interest rate but also was able to get us a 25 year loan instead of the 30 year, saving us more the 30,000.00.

All in all Cass was always going the extra mile to help us get our loan closed. He spoke to my realtor, the seller’s realtor and really anyone he thought would help us get what we needed. The whole Rocket Mortgage team was truly epic! Gigi Harris even spoke to our bank to help us get the correct paper work we needed for closing. When we buy a house in the future I will be using Rocket Mortgage.
Thankfully, Susie and Justin Gajan
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Costena Walker
When I called Rocket Mortgage I didn't know what to expect. Right away I was connected to to Cass - my Morgage Banker. He was very polite and very informative. He made me feel at ease about the process. After talking, we made an appointment for him to call me back after I had gathered my documents so he could the process and get started on my refinance package. I was amazed at how smoothly things ...When I called Rocket Mortgage I didn't know what to expect. Right away I was connected to to Cass - my Morgage Banker. He was very polite and very informative. He made me feel at ease about the process. After talking, we made an appointment for him to call me back after I had gathered my documents so he could the process and get started on my refinance package. I was amazed at how smoothly things went. He explained things throughout the entire process. It covered just as much paperwork as the purchase of my home, it was just a more relaxed atmosphere. I received emails from Cass everytime there was a document to review and sign.
I was then introduced to Kelly King - my Client Care Specialist. She was very helpful as well. She walked me through the necessary paperwork and why I needed to submit them. Even though I was working with Kelly Cass continued to call to let me know how things were going and to see if I had any questions.
Then I was told that an appraiser would come out to assess my home. Ralph Tisa of Tisa Appraisers was scheduled to come do the appraisal. He called, introduced himself and confirmed the date and time he was to come. He came, was very polite and explained things every step of the way.
Next was my Closing Care Representative - Ronya Mallard. She called me and reviewed the closing documents and the figures on the mortgage for refinancing. She was very thorough.
Then on 6/10/16 a closing agent came to my home and reviewed all the paperwork, had me sign them and told me that my loan would fund on 6/15/16. Everyone went out of their way to make this a painless process and continued to put my mind at ease.
Throughout this entire process, Cass kept checking in with me even after it funded, he asked if I had any questions. I was very amazed when he called on Sunday afternoon 6/19/16 to see if there were any issues because he saw that I had logged onto my Rocket Mortgage. That was so very thoughtful of him. Cass and his team of professionals made my refinance go very smoothly and I will refer others to Cass and Rocket Mortgage
Thank you so much
Costena WalkerRead MoreRead Less
Lana Mellers
The first time I spoke to Cass regarding refinancing my home I could tell that he truly cares about his clients' welfare. He was very attentive and provided helpful advice regarding refinancing my property. He took care of all my queries in a jiffy and ensured that I received all relevant info and kept me updated. As promised, the refinance process was completed in less than 1 month. Cass and his ...The first time I spoke to Cass regarding refinancing my home I could tell that he truly cares about his clients' welfare. He was very attentive and provided helpful advice regarding refinancing my property. He took care of all my queries in a jiffy and ensured that I received all relevant info and kept me updated. As promised, the refinance process was completed in less than 1 month. Cass and his team were courteous, professional and provided outstanding customer service through the entire process. Read MoreRead Less
Dale Missert
Cass delivers as promised, bottom line. Caring and detailed. Thoroughly explained the process from inception to closing to my wife & I. Our children are now married with families. Was time to take care of unfinished business. Had a balance on our existing mortgage with an interest rate much higher than we should've had. Followed up with us often to assure his "team" had our best interests. Whole ...Cass delivers as promised, bottom line. Caring and detailed. Thoroughly explained the process from inception to closing to my wife & I. Our children are now married with families. Was time to take care of unfinished business. Had a balance on our existing mortgage with an interest rate much higher than we should've had. Followed up with us often to assure his "team" had our best interests. Whole process took @ 2 weeks. Rocket Mortgage a good Company, but to be so, you need to have employees like Cass who treats the Customer the way we all deserve to be treated. Very thankful for his assistance and happy to say so !!Read MoreRead Less
Sharon Ring
Working with Cass was true pleasure! He was very helpful and professional and felt that he truly goes above and beyond to help. I would not hesitate to highly recommend him!
Laurie Winchell
Cass was always on top of everything and promptly returned calls. Couldn't of had a better experience!
Christina Westfield
Awesome. Class act. Felt like I knew him my whole life. Helpful with every aspect of my refinance. Feel lucky that I got Cass to work with
Joseph Walton
Excellent reaction time to any questions/problems. I had a billing question, but when I didn't get the response with that team, Cass responded to me and sent a follow up to the team that I needed the assistance with. You always have someone in Rocket Mortgage that will get you the help!
George DeNivo
Rocket Mortgage should be very proud of having Cass working for them. He was professional from the first telephone call. He Knew how to help us with our refinancing, saving us thousands of dollars on our mortgage. What a great person to work with.
Jasmin Dyal
Casimer was great!! He really made this process quick, easy, and most important to me, understandable. I was explained every option and walked through each step in no time. Loved how everything was done right online.
Patricia Jolls-Rieger
The last refinancing that I went through was a nightmare - and then Cass appeared from Rocket Mortgage. I relayed my bad experience to him and throughout this process with Rocket Mortgage, Cass was very understanding and patient. He explained everything in detail and if I had a question about anything he was more than willing to give me his time. I was able to contact him throughout this process ...The last refinancing that I went through was a nightmare - and then Cass appeared from Rocket Mortgage. I relayed my bad experience to him and throughout this process with Rocket Mortgage, Cass was very understanding and patient. He explained everything in detail and if I had a question about anything he was more than willing to give me his time. I was able to contact him throughout this process as he even answered my "stupid" questions. Which, by the way, he didn't think was stupid and answered them in a very professional manner in a way that I could understand. Cass treated me with the utmost respect no matter how many times I would call him. At the end, the closing, which by the way was the fastest I ever experienced, the numbers he had told me from the beginning had not changed and stayed true to the end. I cannot thank this man enough as he saved me money which will take me through my retirement without the larger monthly payment that I was facing. I would definitely recommend this man (Cass) as well as the Company he represents (Rocket Mortgage) to anyone who is interested in bettering their financial situation. I would give Cass a "10" star rating. Thank you Cass!!!Read MoreRead Less