I am writing this review to thank Cass Strzynski and the awesome staff at Rocket Mortgage for our cash out refinance on our mortgage.
We had contacted our bank for a cash out refinance to find out they couldn't help with the amount of money that we needed to consolidate our home improvement debt. I searched google for "cash out refinance" Rocket Mortgage came up. Entered my info and as soon as I ...I am writing this review to thank Cass Strzynski and the awesome staff at Rocket Mortgage for our cash out refinance on our mortgage.
We had contacted our bank for a cash out refinance to find out they couldn't help with the amount of money that we needed to consolidate our home improvement debt. I searched google for "cash out refinance" Rocket Mortgage came up. Entered my info and as soon as I hit submit Cass was calling my phone to see how he could help me and my family. The whole process has been very smooth. Cass and the all of the staff that i have dealt with has been nothing but helpful and professional.
I have had an excellent experience with the refinance through this company I would highly recommend Rocket Mortgage and Cass Strzynski for anyone who needs a home loan.
Cass is the ultimate professional when getting the job done. He was able to work on getting my refinance from a 30 year to a 15-year loan without getting my payments unreachable. I would definitely endorse him for employee of the year. Polite, courteous, personable, informative and very easy to reach out to if you had any questions or concerns.
Paul Neves
Paul Neves
551
Cass was nice enough to contact me when he saw I had been looking at mortgage options available to me as a current rocket mortgage customer. He was very helpful in guiding me to a decision that not only saved me money by lowering my interest rate but also allows me to make a substantial addtion to my payment to reduce the mortgage to less than 15 years. He was very polite, very informative, had...Cass was nice enough to contact me when he saw I had been looking at mortgage options available to me as a current rocket mortgage customer. He was very helpful in guiding me to a decision that not only saved me money by lowering my interest rate but also allows me to make a substantial addtion to my payment to reduce the mortgage to less than 15 years. He was very polite, very informative, had great communication with me and I would highly recommend him.Read MoreRead Less
Brad Shepherd
Brad Shepherd
551
Cass was extremely helpful in the refinance of my home. Everything went very smoothly and quickly. Awesome service.
Rachel Grubbs
Rachel Grubbs
551
Quick 🤪, available at all times, thorough, personable, customer service at its best. This was the fastest refi I have ever done and I’ve done several. Cass is your go to Mortage handler!
Charlene Rose
Charlene Rose
551
Working with Cass was a great experience he was there every step with answers and letting us know what was coming next no matter what time of day it was. He is very personable and motivated to get your family the best available loan with any information to make you know you’re well informed. Thanks Cass
Celia Lappano
Celia Lappano
551
Cass was always reachable and quick to respond to any questions and or concerns.
SirMarvellous Junior
SirMarvellous Junior
551
Cass is hands down gave the best customer service I’ve ever experienced. He was quick to follow up, answer questions and give us space to think through our options. I’ve already referred a few friends to him!!
J.B. Stirling
J.B. Stirling
551
Cass is knowledgeable and able to effectively communicate his understanding of mortgage lending to clarify gaps in my understanding. Cass is customer-focused, sincere and honest. As a representative/agent of your company, he inspires confidence and trust to this potential borrrower.
Helen Hewes
Helen Hewes
551
Cass was such a pleasure to work with on my house Refi. Professional, knowledgeable and followed up.
Kelsie Forbes
Kelsie Forbes
551
Cass seriously moved mountains for us. For YEARS we were told that we wouldn’t be able to get a home due to our credit. Working with the team at Rocket Mortgage we were able to follow their instructions and next thing we knew we were ready to get pre approved. Once we got to working with Cass he made sure to keep us up to date with everything and moved so quickly getting us approved and then ...Cass seriously moved mountains for us. For YEARS we were told that we wouldn’t be able to get a home due to our credit. Working with the team at Rocket Mortgage we were able to follow their instructions and next thing we knew we were ready to get pre approved. Once we got to working with Cass he made sure to keep us up to date with everything and moved so quickly getting us approved and then closed! He went above and beyond in everything that he did. We are now in our first home right before Christmas with our two kiddos! It’s a Christmas blessing! I highly recommend him!!Read MoreRead Less
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