Cass Hart (Strzynski)

Detroit, MI

NMLS 1367787

Triple Crown Banker

Cass' Reviews

Gregg N Sue Hoover
My husband and I purchased several income properties utilizing home equity loans. Under the new tax bill, a conventional mortgage was necessary. Our schedules were not convenient to for local financial institutions. We didn't want relentless inquiries from Lending Tree institutions. After inputting minimal information for Rocket Mortgage, We were contacted by Cass Strzynski.

Cass was very ...My husband and I purchased several income properties utilizing home equity loans. Under the new tax bill, a conventional mortgage was necessary. Our schedules were not convenient to for local financial institutions. We didn't want relentless inquiries from Lending Tree institutions. After inputting minimal information for Rocket Mortgage, We were contacted by Cass Strzynski.

Cass was very professional, knowledgeable, and efficient. If verbal communication was required, it was scheduled for our convenience, never his. Every conversation ended with Cass asking if we had any questions or concerns. If we were moving on to the next step in the process, a warm transfer was made. We never had to leave a message and wait for a return call.

Cass, Jen Gray, the title researcher, and the closing team are a phenomenal group of people. They ensure the process transpires smoothly and very quickly. Our refinance start to closing took less than two weeks.

Cass, Jen, and all the Rocket Mortgage team associated with our refinance, we are very pleased. This was the most pleasant mortgage experience from the comfort of our home. Thank you!Read MoreRead Less
Dave Buck
My mortgage refinance journey began several months ago, when I applied with my current mortgage holder only to be turned down. That’s when I applied on-line with Rocket. They also turned me down. Several days later, I got a call from Cass who said he had looked at my application and saw some things we could work on. He assigned Kris Harris to work with me to repair my credit score. We were able to...My mortgage refinance journey began several months ago, when I applied with my current mortgage holder only to be turned down. That’s when I applied on-line with Rocket. They also turned me down. Several days later, I got a call from Cass who said he had looked at my application and saw some things we could work on. He assigned Kris Harris to work with me to repair my credit score. We were able to get some erroneous things removed from all three credit bureaus and got my score to where it needed to be. Cass stayed in touch with me the entire time. We started uploading necessary documents to Rocket’s customer portal. The system notified me when tasks were needed and completed. Other resources were assigned to me, like an appraiser and title company. Once the loan was approved, I was able to choose the date, time and location of the closing. A notary who worked for Rocket came to my house and I signed or e-signed all the documents. Five days later, the proceeds of the refinance appeared in my bank account. This was the easiest and most pleasant banking experience of my life. I credit Cass for making it happen. He is extremely knowledgeable and professional, but most importantly, friendly and engaged. He really cared! Cass is the best banker I have ever encountered.Read MoreRead Less
Christina Munoz
I'm not the type of person to do reviews normally. With that said I completely understand why Cass is a Triple Crown Recipient. He went above and beyond from the first time he reached out to me. I had been working with another person and that person was the complete opposite of Cass. He was tasked to seeing why my husband and I just cold stopped our refi. When he called I could hear it in the tone...I'm not the type of person to do reviews normally. With that said I completely understand why Cass is a Triple Crown Recipient. He went above and beyond from the first time he reached out to me. I had been working with another person and that person was the complete opposite of Cass. He was tasked to seeing why my husband and I just cold stopped our refi. When he called I could hear it in the tone of his voice he cared and wanted to get to the bottom of the issue. That day he saved us money and Rocket Mortgage kept a long time customer. All because he cared and it showed. It truly was like chatting with a long time friend every single time we talked. He made everything so simple and smooth. When I had questions he made sure that the answers were clear and simple. I will pass his name out to anyone that needs a mortage or refi that I know.Read MoreRead Less
Jerry Peters
Cass is the gold standard for customer service. He is knowledgeable, professional, friendly, and caring. No question was too big or too small, and he answered many of them before I even asked. I made a big change at the very last minute, and it was no problem at all. Highly recommended!
Yolanda Mayorga
Simple the best. He has mastered his craft. Cass makes a refinance a simple and painless experience.
Annie Moon
I have worked with several bankers in Rocket Mortgage and I am confident to say that Cass is the best one. Cass is professional and knowledgeable. Yet he is friendly and knows how to make you feel comfortable. Cass is time efficient as well. He just knows how to get the work done in the best way possible!!!
Stephanie Bergmann Trinchera
Cass was wonderful to work with from beginning to finish. Professional, and explained everything in great detail. Wonderful experience.
Roxie Payton
Cass is a pleasure to work with. He is very professional in all of his dealings, yet down to earth and easy to talk to and understanding my financial needs. He is awesome! Fastest handling of my loan I've ever seen and I am a long time customer. Thank you Cass for all you do!
Andre Martineau
Cass was awesome to work with. Very professional and responsive. He was candid and delivered everything he promised. He beat all other rates first pass without all the games to match other offers. He always answered email and texts immediately. He also explained everything clearly and answered any questions I had so I completely understood the every step of the process. I was very impressed with ...Cass was awesome to work with. Very professional and responsive. He was candid and delivered everything he promised. He beat all other rates first pass without all the games to match other offers. He always answered email and texts immediately. He also explained everything clearly and answered any questions I had so I completely understood the every step of the process. I was very impressed with Cass and for any future mortgages or refits, I will just contact him directly. I contacted many mortgage companies and glad I got Cass. By far the best I talked to and no pressure to sign! He even held the rate for me to think about and discuss with my wife which others wouldn't do. It was an all round excellent experience working with Cass and would highly recommend him!!Read MoreRead Less
Heather Baca
Cass has been great to work with. He made the process quick and easy even though I ran into some complications, he tried to keep my stress level low. Cass was always available for any questions, he walked us through every step! He was very helpful and knowledgeable. I would highly recommend him to anyone I know! Thank you Cass for all your hard work. We appreciate you.
Donna Weidenhamer
Cass did a great job! He is efficient, very professional and so helpful. He made us feel very comfortable and explained everything so well. I highly recommend Cass!