My husband and I purchased several income properties utilizing home equity loans. Under the new tax bill, a conventional mortgage was necessary. Our schedules were not convenient to for local financial institutions. We didn't want relentless inquiries from Lending Tree institutions. After inputting minimal information for Rocket Mortgage, We were contacted by Cass Strzynski.
Cass was very ...My husband and I purchased several income properties utilizing home equity loans. Under the new tax bill, a conventional mortgage was necessary. Our schedules were not convenient to for local financial institutions. We didn't want relentless inquiries from Lending Tree institutions. After inputting minimal information for Rocket Mortgage, We were contacted by Cass Strzynski.
Cass was very professional, knowledgeable, and efficient. If verbal communication was required, it was scheduled for our convenience, never his. Every conversation ended with Cass asking if we had any questions or concerns. If we were moving on to the next step in the process, a warm transfer was made. We never had to leave a message and wait for a return call.
Cass, Jen Gray, the title researcher, and the closing team are a phenomenal group of people. They ensure the process transpires smoothly and very quickly. Our refinance start to closing took less than two weeks.
Cass, Jen, and all the Rocket Mortgage team associated with our refinance, we are very pleased. This was the most pleasant mortgage experience from the comfort of our home. Thank you!Read MoreRead Less
Chris Price
Chris Price
551
Cass was great to work with! He made the whole process very easy and smooth! Would highly recommend!
Lindsey Price
Lindsey Price
551
Cass was very easy to work with when refinancing our home! Cass was very busy when we refinanced but took the time out of his schedule to answer our questions and to take care of us. I would highly recommend Cass!
Paul West
Paul West
551
I had tried working with multiple mortgage refinance groups but could never get anyone that could explain my options and provide me clear answers so I could determine if refinancing was right for me. Cass was able to provide excellent support once he clearly explained my options and the entire process was easy. I had a quick question on the final documents and Cass answered my question quickly so ...I had tried working with multiple mortgage refinance groups but could never get anyone that could explain my options and provide me clear answers so I could determine if refinancing was right for me. Cass was able to provide excellent support once he clearly explained my options and the entire process was easy. I had a quick question on the final documents and Cass answered my question quickly so I could schedule my closing.Read MoreRead Less
Dave Schneider
Dave Schneider
551
Our experience with Cass was awesome. He was very easy to deal with and very knowledgeable. the process was extremely smooth and easy. Thanks Cass for all you do
Rosa Simpson
Rosa Simpson
551
Our experience with Cass during this refinance has been absolutely wonderful. From the beginning, he was delightful and down to earth. He made it easy to feel comfortable with him and the experience of refinancing was great. When you call him he responded quickly and always had the right solution. He is a jewel.
Jeff McPhee
Jeff McPhee
551
Cass was great to work with and made an already efficient process with Rocket Mortgage even more seamless. I have refinanced a few times over the years, and this was by far the best and most efficient experience. Cass was available by phone, email, and text and was always extremely responsive, even connecting a couple times on the weekends.
Nichelle Reed
Nichelle Reed
551
Cass truly went above and beyond and turned out refinance process (that I was dreading) into a very painless thing. Would definitely recommend working with Cass.
Larry Meredith
Larry Meredith
551
Cass is a superb representative of Rocket Mortgages...he knows the mortgage business and is able to explain complexities in a clear, understandable and always friendly manner. Cass recognizes that customers may have some anxieties and always presented a calm, problem solving approach, often with call-backs for reassurance. I Highly recommend Cass for your mortgage needs. He's a winner.
Michael Collins
Michael Collins
551
Cass... Will go above and beyond. I've texted him late at night not expecting an answer till the morning and low and behold I would get a response. He really did do everything I asked and answered every question.
Eric Tracy
Eric Tracy
551
Refinancing can be so daunting. Not only did Rocket Mortgage make it incredibly easy, but my Mortgage Banker, Cass, held my hand through it all. There wasn't a question I had or a hurdle to go over that Cass didn't walk me through. Thanks for all you did.
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