My husband and I purchased several income properties utilizing home equity loans. Under the new tax bill, a conventional mortgage was necessary. Our schedules were not convenient to for local financial institutions. We didn't want relentless inquiries from Lending Tree institutions. After inputting minimal information for Rocket Mortgage, We were contacted by Cass Strzynski.
Cass was very ...My husband and I purchased several income properties utilizing home equity loans. Under the new tax bill, a conventional mortgage was necessary. Our schedules were not convenient to for local financial institutions. We didn't want relentless inquiries from Lending Tree institutions. After inputting minimal information for Rocket Mortgage, We were contacted by Cass Strzynski.
Cass was very professional, knowledgeable, and efficient. If verbal communication was required, it was scheduled for our convenience, never his. Every conversation ended with Cass asking if we had any questions or concerns. If we were moving on to the next step in the process, a warm transfer was made. We never had to leave a message and wait for a return call.
Cass, Jen Gray, the title researcher, and the closing team are a phenomenal group of people. They ensure the process transpires smoothly and very quickly. Our refinance start to closing took less than two weeks.
Cass, Jen, and all the Rocket Mortgage team associated with our refinance, we are very pleased. This was the most pleasant mortgage experience from the comfort of our home. Thank you!Read MoreRead Less
Steven Vander Linden
Steven Vander Linden
551
Cass has been tremendous through the whole process of doing our refinance. He is very attentive and lets you know exactly what needs to be submitted and follows up in a timely manner. He also advised us what we should expect next and when to expect it. He makes you feel as if you are the only customer that he is working with and that he wants the best for you as the customer. I highly ...Cass has been tremendous through the whole process of doing our refinance. He is very attentive and lets you know exactly what needs to be submitted and follows up in a timely manner. He also advised us what we should expect next and when to expect it. He makes you feel as if you are the only customer that he is working with and that he wants the best for you as the customer. I highly recommend Cass for any of your mortgage needs.Read MoreRead Less
Doug Grisham
Doug Grisham
551
Cass has been a great help and a great guy who is very knowledgeable , Thanks !!
Anthony Rufrano
Anthony Rufrano
551
I can assure you that you won't find a better person to work with than Cass. He was in constant communication by phone and email, not only answering every question, but seeing how we were doing just about every day during the process. Incidentally, the Rocket Mortgage process is much more efficient and fast than my wife and I could believe. You'll be pleasantly surprised. Also, kudos to Ali, ...I can assure you that you won't find a better person to work with than Cass. He was in constant communication by phone and email, not only answering every question, but seeing how we were doing just about every day during the process. Incidentally, the Rocket Mortgage process is much more efficient and fast than my wife and I could believe. You'll be pleasantly surprised. Also, kudos to Ali, Maryanne, Eaton and Desma for their help and follow-up. The entire team was terrific.Read MoreRead Less
Christopher Wells
Christopher Wells
551
Cass was very easy to work with and did a great job communicating across e-mail, text messages, and phone. I would highly recommend.
Melissa Pillsbury Pollari
Melissa Pillsbury Pollari
551
Cass was great to work with. He answered questions quickly and thoroughly and made sure our experience was as easy as it could be!
Sherry Dikum
Sherry Dikum
551
Cass was excellent! He helped us through the whole process and made sure to check in often. Great guy!
Beth Mot
Beth Mot
551
Ladies and Gents you've read the reviews and probably wondered, is it true? Is a mortgage lender really this great? How Can it be? Well I'm here to assure you it's true. I worked with Cass for the purchase of my first condo and being new to the whole process I had a lot of questions and definitely needed some hand-holding from the beginning to the end. Cass really is as knowledgeable, available ...Ladies and Gents you've read the reviews and probably wondered, is it true? Is a mortgage lender really this great? How Can it be? Well I'm here to assure you it's true. I worked with Cass for the purchase of my first condo and being new to the whole process I had a lot of questions and definitely needed some hand-holding from the beginning to the end. Cass really is as knowledgeable, available and PATIENT (considering I was probably asking newbie questions he gets asked 2500 times a week) as all the reviews say! The whole process was super easy and streamlined. If you hate paperwork, then Rocket is the way to go. Everything is easy to upload and verify online.... You can access all your documents at any time and know that everything is where it needs to be and you're not waiting for someone to find your pile of papers on a fax somewhere at the end of the hall. Super efficient. Plus any associates of his from other departments can access all your docs in the same place.Everything worked out, my closing was on schedule , and I probably could have closed earlier if I hadn't had to wait for the seller to vacate. Highly recommend! THANKS to CASS & ROCKET!Read MoreRead Less
Kathleen Healey
Kathleen Healey
551
Cass is The Best! Exceptional! He took the time to look over all my financial info and TAUGHT me what I needed to know. No one has taken the time to do that, not even my own bank. I wasn’t able to get a loan at this time, but with the new education I received from Cass, I have a a new plan moving forward. You will hear from me again for sure!
Tj Mistretta Hanratty
Tj Mistretta Hanratty
551
"Cass was amazing!" We were able to close in less than 4 weeks.! I look forward to working with Cass again for our future needs! His enthusiasm, passion and professionalism is a pleasure to see and shows in his work! I have closed with other companies and have not had this level of customer service and support as I have with Cass and his team! You won't be disappointed! Thank you again Cass!..."Cass was amazing!" We were able to close in less than 4 weeks.! I look forward to working with Cass again for our future needs! His enthusiasm, passion and professionalism is a pleasure to see and shows in his work! I have closed with other companies and have not had this level of customer service and support as I have with Cass and his team! You won't be disappointed! Thank you again Cass! We will definitely work together again!"Read MoreRead Less
Gillian Mckay
Gillian Mckay
551
Great experience! Cass was on top of everything, very patient and understanding. He explained everything well through the process. All questions were answered in a timely manner. Would do it all over again.
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