Chad really provided superb customer service throughout the process. I really appreciate the fact that he helped us find a solution to our refinance needs that worked for our specific situation, i.e., he didn´t just give up on us when it seemed like we might not qualify for the best rate. He coached us and helped me improve my credit score enough to qualify, then quickly processed our paperwork ...Chad really provided superb customer service throughout the process. I really appreciate the fact that he helped us find a solution to our refinance needs that worked for our specific situation, i.e., he didn´t just give up on us when it seemed like we might not qualify for the best rate. He coached us and helped me improve my credit score enough to qualify, then quickly processed our paperwork and ensured that everything would work out. In the end, it worked out even better than I had hoped. Chad is a consummate professional and it is obvious that he wants to help his clients. His service speaks very well for Rocket Mortgage -- with Chad, you really have a champion. Best, Christian (Kit) RedmerRead MoreRead Less
Curtis Fleming
Curtis Fleming
551
Chad is a very likable and friendly guy to talk with and very sharp on his Mortgage knowledge. He told us from the start what he could do. We were pleasantly surprised but everything he said was 100% true and it all happened the way he said it would. I would recommend him to my Mother if she were still alive. You cannot go wrong with him.
Jared Veazey
Jared Veazey
551
Chad was very helpful And answered all my questions. He made the whole process very smooth.
Donald Murphy
Donald Murphy
551
Chad is the toughest, most talented, hard working, caring, technically proficient person i have worked with. I'm very pleased with how he professionally stayed on top of all my concerns. Outstanding Job Chad, you are without a doubt an asset to your organization. Thank you for your hard work Sir.
Terrilynn Miller
Terrilynn Miller
551
He was very professional plesent. Explained things so clear and and it was just a good experience to work with him thank you chad and Rocket Mortgage
Anastassia Francis
Anastassia Francis
551
Worked with Chad on refinancing my loan. He was very professional, helpful and pleasant to deal with. One of my best financial experiences yet!
Myrna Roddini
Myrna Roddini
551
It was a real pleasure to work with Chad and his associates at Rocket Mortgage. I highly recommend them if you are looking to renew or get a new mortgage. The whole process was easy, people helpful and all and all painless.
Lisandra Sanchez
Lisandra Sanchez
551
When all hope is lost, when other mortgage professional tell you no, and give you a bogus rational. Call Chad, very knowledgeable and willing to help. He always answered my questions. Professional and outstanding service. Thank you Chad !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.
Jennifer Leugers
Jennifer Leugers
551
Chad was extremely prompt and knowledgeable. It was a pleasure to work with him and I would recommend Chad and Rocket Mortgage to anyone.
Rosalind King
Rosalind King
551
I have had such an excellent process dealing with Chad. He always made sure I understood the process and answered all my concerns. Thanks again!
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