Being the person that always being told for one reason or the other why I can't have my mortgage refinancing by many companies. It was a great experience for me. Not only I got approved but the process was a synch. Everything was done on the ph. The only time I've seen paper work was on the day of closing when the Lawer came conveniently to my home. Chad was my guy that help me all the way. ...Being the person that always being told for one reason or the other why I can't have my mortgage refinancing by many companies. It was a great experience for me. Not only I got approved but the process was a synch. Everything was done on the ph. The only time I've seen paper work was on the day of closing when the Lawer came conveniently to my home. Chad was my guy that help me all the way. There was never any empty promises just straight up as to what to expect, and I'm happy to say I've had a better deal than I've expected. The new way of doing paperless business is the best thing ever. I can go on and on about this company and that's not something I ever done before so all I'll say is they really came true for me when I needed them to. Did I mention it took lest than 30 days from start to finish. I can't say every one will have the same experience I did but to me they are the best thing out there I'll never forget the wonderful experience I had with them. So for me, 5 stars for Rocket Mortgage and Chad. Jason Thomas. Read MoreRead Less
Sue Stavale
Sue Stavale
551
EXCELLENT,EXCELLENT SERVICE. VERY HELPFUL AND PLEASANT TO TALK TO.
Rudy Tingelhoff
Rudy Tingelhoff
551
Chad and the Rocket Mortgage Team was fantastic! Effficient, professional, courteous, efficient. Stellar communication and coordination. Rocket Mortgage and Chas are the best.
Russ Seagren
Russ Seagren
551
Chad was very helpful throughout the loan application and documentation process, ready to answer all questions, and provide helpful guidance and advice in the preparation and submittal of paperwork. The site for processing the loan was well laid-out and easy to use. When there were any delays or problems Chad was quick to inform use and help with rescheduling or resubmitting anything necessary to ...Chad was very helpful throughout the loan application and documentation process, ready to answer all questions, and provide helpful guidance and advice in the preparation and submittal of paperwork. The site for processing the loan was well laid-out and easy to use. When there were any delays or problems Chad was quick to inform use and help with rescheduling or resubmitting anything necessary to keep the process moving quickly. Highly recommend his services. Read MoreRead Less
Harry Shuster
Harry Shuster
551
Was always on top of things. Had a great experience with.
Eleanor Rechnitz Shuster
Eleanor Rechnitz Shuster
551
Very responsive good follow up
Rebecca Castles
Rebecca Castles
551
Chad was great from the start of our refinance process to the end. He kept us informed of what stage we were in and what to expect. I would recommend Chad to anyone looking for a home refinance.
Barbara West
Barbara West
551
Chad & Kyle was a pleasure to work with. They helped me with any questions I had They would return my call that day. Chad was just amazing loan officer. He coached m every financial need. I have enjoyed working with Rocket Mortgage. Thanks to you all at Rocket Mortgages.
Sheri Dougherty
Sheri Dougherty
551
How many superlatives are there in the English language? Well, there aren't nearly enough to describe Chad. I was interested in learning how much a monthly mortgage payment would be but I wasn't interested in talking with someone but Chad won me over with his professionalism and knowledge. He made me entirely comfortable with the process of refinancing and before I knew it I was deep into the ...How many superlatives are there in the English language? Well, there aren't nearly enough to describe Chad. I was interested in learning how much a monthly mortgage payment would be but I wasn't interested in talking with someone but Chad won me over with his professionalism and knowledge. He made me entirely comfortable with the process of refinancing and before I knew it I was deep into the process of making it happen. By the time it was ready to turn things over to the mortgage processors, I didn't want to let go of Chad, that's how comfortable I became in dealing with him. I highly recommend him to anyone desiring to get a new mortgage or to refinance their existing mortgage. Should you ever have questions about doing business the right way, I strongly recommend you partner with Chad for a thorough and pleasant experience. Read MoreRead Less
Valerie Giambrone
Valerie Giambrone
541
Chad was always courteous, If he didn't have the answers to my questions or if there was a problem he would put me in contact with the correct person/persons. He stayed involved with my loan until the end.
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