Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker

Charlene's Reviews

NT Zuvich
I was worried the process would involve tons of paperwork, but she had everything ready, and the online requirements were minimal. I highly recommend Charlene if you need a mortgage or refinance
Gloria Baez
"We recently refinanced our home with Charlene at Rocket Mortgage, and the experience was seamless and stress-free. Charlene's exceptional expertise, coupled with her friendly and thoughtful approach, made every step of the process easy to understand. Her thorough explanations and guidance were invaluable, making us feel confident and supported throughout.

Despite our interactions being online and ..."We recently refinanced our home with Charlene at Rocket Mortgage, and the experience was seamless and stress-free. Charlene's exceptional expertise, coupled with her friendly and thoughtful approach, made every step of the process easy to understand. Her thorough explanations and guidance were invaluable, making us feel confident and supported throughout.

Despite our interactions being online and over the phone, Charlene's professionalism and warmth made it feel like a personal, in-person experience. We can't thank her enough for her outstanding service and expertise.

If you're considering refinancing or obtaining a loan, we highly recommend Charlene at Rocket Mortgage. The company's name isn't just a slogan – with Charlene, you'll experience the speed and efficiency that Rocket Mortgage promises. Five stars isn't enough – Charlene deserves ten!Read MoreRead Less
Kenya Spevey
I was really nervous about the process, but Charlene made me feel at ease. She communicated with me regularly during the process and went above my expectations.
Michael Vaughan
Charlene was wonderful to deal with. Her friendly personality and vast knowledge base made everything a breeze. I would highly recommend Charlene to anyone looking to buy a home.
Christine Smillie
Wonder loan officer. She communicated with me regularly during the process and went above and beyond my expectations!!
JulieJamie Twomey
Excellent loan officer. Very professional.
Karen Russell
Very professional and attentive! Got us on the right track for a successful refinance!
Warren Sackler
Excellent loan officer it was so easy to deal with
Chip Gray
Worked out all different choices for the mortgage
Darrell Stone
Charlene is a very knowledgeable representative of rocket mortgage. she very helpful, very nice, and rocket mortgage should be proud to have such a great employee. I would cherish an employee like that if she worked for me. she is just an all-around very good person. i am sure glad to have worked with her on our remortgage. thank you, Charlene, from the Stones