Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker

Charlene's Reviews

Sheryl Dixon
Charlene was great to deal with and made refinancing our home a positive experience. She responded to calls in a timely manner and took the time to explain options to us. We never felt pressured or rushed to make a decision. We would gladly recommend Charlene to others.
John Dixon
Charlene was great to deal with and made refinancing our home a positive experience. Always happy and energetic, willing to take the time to explain options to us. We never felt rushed to make a decision. She responded to our questions and calls in a timely manner.
Tyoni Curtis
I didn't think the loan I received was even an option for me. Charlene explained how it was possible and helped me make it happen. Very pleasant to deal with! Knowledgeable!
Luis Agosto
Charlene helped me thru the process and made everything so easy to understand. She answered all questions I had in a very professional manner.
Mike Owens
Was a great experience working with Charlene. Charlene was professional, courteous, and thorough. From our first conversation, was comfortable and confident that she had our best interest in mind. Charlene always available to answer any questions. Very pleased my our experience.
Jill Easton
Charlene was EXCELLENT! I did my entire refi over a chat window. She asked the questions, I gave all the answers and provided her with exactly what was needed. She followed up to make sure everything had gone smoothly with my loan. If I ever have another mortgage loan, Charlene would be by first choice as loan officer!
Todd Wheelan
quick responses.....quick results.
Karen Close
Charlene was a spitfire when it came to keeping things moving when I refinanced my home!!! She was friendly and answered every question I had quickly. I was extremely happy with the entire process. I recommend her without hesitation.
Dan O'Gara
Charlene was a great help. She answered questions and contracted is whenever we needed help.
Lorraine Paul
Very professional yet friendly; listened to our problem with a huge medical billing on our credit card without our knowledge or approval; very helpful; right on in everything she said and promised.