Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker

Charlene's Reviews

Kimberly Swan
I was very nervous about the process of refinancing my home. Charlene walked me through every step, was accessible by email, phone and text and was very kind throughout the whole process. She answered all of my questions clearly and checked in with me along the way. Charlene made the refinance easy, defined and stress-free. I'm very grateful and would highly recommend her!
Michele Meyer
Charlene was always so quick to respond by phone or email. She processed my application paperwork with the utmost efficiency. I was also working with my what was my current home lender at the same time and hands down her service far exceeded theirs!
Richard Gossett
CHarlene provided me with outstanding service. She was very responsive, professional and thorough and made the loan process very easy.
Marsha Renard
Charlene goes above and beyond. She is an awesome representative of Rocket Mortgage.
Joel Kirschbaum
In my 70 years far and away the best experience I have ever had in the banking world.
Rob Reiley
Charlene communicated well and made the process easy
Chris Dangerfield
Charlene was extremely helpful. The process is streamlined the whole process was over before I knew it. Thanks so much
Nikki Twofell
Charlene was kind, thorough and knowledgeable through the process!
Lisa Huynh
Charlene was very detailed and thorough on the loan process. She was on top of things and always get back to me in a timely matter.
Rob Dixon
Charlene knows the business and was a pleasure to work with. She helped make the sometimes frustrating process of getting a mortgage a very easy. Thanks, Charlene!