Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker I

Charlene's Reviews

Marsha Renard
Charlene goes above and beyond. She is an awesome representative of Rocket Mortgage.
Joel Kirschbaum
In my 70 years far and away the best experience I have ever had in the banking world.
Rob Reiley
Charlene communicated well and made the process easy
Chris Dangerfield
Charlene was extremely helpful. The process is streamlined the whole process was over before I knew it. Thanks so much
Nikki Twofell
Charlene was kind, thorough and knowledgeable through the process!
Lisa Huynh
Charlene was very detailed and thorough on the loan process. She was on top of things and always get back to me in a timely matter.
Rob Dixon
Charlene knows the business and was a pleasure to work with. She helped make the sometimes frustrating process of getting a mortgage a very easy. Thanks, Charlene!
Don Logan
Charlene is professional, patient, well informed about the mortgage process, and relentless in getting the customer to gather the necessary information and to keep the process moving. The characterization of Charlene is intended as a sincere compliment.
Katrina Holcomb
Charlene was amazing. She provided accurate numbers up front. She provided prompt and accurate answers to my questions. She followed up with me regularly to let me know where I was in the process and to see if I had any additional questions. Best mortgage experience by far!
Maurizio Emanuele
Charlene went above and beyond. Two lenders I tried to work with fell off the face of the earth when I asked them many questions during the pre-approval process. One other lender actually went through the effort to see if I would qualify but I didn't, and they didn't work with me to try to make anything work. But Charlene with Rocket Mortgage bent over backwards in trying to find a loan program ...Charlene went above and beyond. Two lenders I tried to work with fell off the face of the earth when I asked them many questions during the pre-approval process. One other lender actually went through the effort to see if I would qualify but I didn't, and they didn't work with me to try to make anything work. But Charlene with Rocket Mortgage bent over backwards in trying to find a loan program that worked for me. Together we came up with a plan to get me qualified. Thanks for going the extra mile!Read MoreRead Less