Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker I

Charlene's Reviews

Robin Lynch
Charlene was extremely responsive even at crazy times of the weekend when questions popped into my head
Margaret Anne
Very responsive. I appreciate all of her promptness through this crazy time. Thank you!
Michael Burns
Charlene was very helpful. She kept track of what was needed to move our loan forward every step of the way. Charlene was professional and personable from start to finish. Answered all our questions and followed up on all our requests.
Evan Seidel
Charlene was SUPER helpful. She was available and responsive. She was knowledgeable about the process and was able to walk us through it from start to finish. She went above and beyond to provide excellent service, especially at a time (COVID) when all the normal practices seemed to be turned around.
Randy Williams
Very easy to work with and was very responsive to all our questions.
Sissi Yaya
I was hesitant to contact Charlene because I wanted to work with a local person. I was unsatisfied with a couple of local officers due to lack of communication so I made contact with Charlene. I experienced a smooth process with her where she answers my questions thoroughly, returned my calls and email quickly. It was a pleasure working with her.
Manoah Piper
Charlene was amazing throughout the entire process. Always got back to me with answers to my questions with honest and understandable answers. It was an absolute pleasure working with her. Rocket Mortgage is fortunate to have her!
Laurie West
Charlene was reliable, very responsive and very knowledgeable. What more can you ask for?
Robert Verhey
Helpful, knowledgeable, available. Great experience!
Tino Zapata
As soon as an issue was brought to Charlene’s attention, she was quick to resolve it. Availability was impressive as well