Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker I

Charlene's Reviews

Erik Myrvold
Fantastic. She worked hard to get my husband and I the refi we needed, even when we were being SLOOOOOOW. She made this so easy. I would ask for her again and again
Amanda Hahn Tripplehorn
Charlene was a blessing to work with. She made every step of the refinance process smooth and answered all our questions clearly and concisely. Highly recommend Charlene!
Robin Reinarz
Charlene was able to dial in my credit, interest rate, monthly figures for qualifying income and estimate the escrow and new payment in a short time one evening, even while we had a mild earthquake in LV!
Daniel Cruz
Wow! What an easy process! Our rep was available all hours of the day and we did a lot of the initial work after 5pm which was very convenient for us! Chat, email, text, phone and the app, all communication options worked flawlessly! The app is excellent! Highly recommend! 5 stars! If I could give 6 stars, I would.
Forrest Folson
Easy and simple process charlene was amazing and so easy to deal with!
Carey Roberts
Charlene is outstanding. She made the process easy to understand and follow. She was very communicative, responsive, patient and truly the consummate professional. I highly recommend Charlene for any of your mortgage broker needs - refinance, new home, or vacation home.
Ken Kipnes
Charlene made my loan experience very smooth and speedy. There were no bumps in the process. I was very impressed!
Brian Funaki
Charlene was nice, helpful, professional, and proactive in helping me secure a good rate for refinancing.
Stacy VanDerwerker
Charlene has been our agent for two refinance loans through Rocket Mortgage. We had many choices for lenders when we refinanced the first time and the competition was fierce. But Rocket Mortgage was the clear advantage - all because of Charlene Pletcher. Her knowledge of the profession, efficiency of work, dedication to her clients, sense of urgency, and overall professionalism were truly amazing!...Charlene has been our agent for two refinance loans through Rocket Mortgage. We had many choices for lenders when we refinanced the first time and the competition was fierce. But Rocket Mortgage was the clear advantage - all because of Charlene Pletcher. Her knowledge of the profession, efficiency of work, dedication to her clients, sense of urgency, and overall professionalism were truly amazing! When it came time for the second refinance loan, we said we would only use Rocket Mortgage if we could have Charlene handle our file. My advice to you is choose Rocket Mortgage to handle your mortgage needs and ask for Charlene Pletcher!Read MoreRead Less
Pierre Ortañez
Very helpful, knowledgeable, friendly, always answers any questions you have. Would recommend.