Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker

Charlene's Reviews

Brian Funaki
Charlene was nice, helpful, professional, and proactive in helping me secure a good rate for refinancing.
Stacy VanDerwerker
Charlene has been our agent for two refinance loans through Rocket Mortgage. We had many choices for lenders when we refinanced the first time and the competition was fierce. But Rocket Mortgage was the clear advantage - all because of Charlene Pletcher. Her knowledge of the profession, efficiency of work, dedication to her clients, sense of urgency, and overall professionalism were truly amazing!...Charlene has been our agent for two refinance loans through Rocket Mortgage. We had many choices for lenders when we refinanced the first time and the competition was fierce. But Rocket Mortgage was the clear advantage - all because of Charlene Pletcher. Her knowledge of the profession, efficiency of work, dedication to her clients, sense of urgency, and overall professionalism were truly amazing! When it came time for the second refinance loan, we said we would only use Rocket Mortgage if we could have Charlene handle our file. My advice to you is choose Rocket Mortgage to handle your mortgage needs and ask for Charlene Pletcher!Read MoreRead Less
Pierre Ortañez
Very helpful, knowledgeable, friendly, always answers any questions you have. Would recommend.
Scott Schafsnitz
My experience with Charlene was very positive and enjoyable. She is professional, prompt and pleasant to converse with.I would highly recommend her to anyone looking for professional financial needs.
Steve Klemz
No issues with the refinance. Charene was responsive when needed. Rep came to our house for closing. My only issue was in getting escrow refund from previous mortgage (30+ days it took). But that has nothing to do with Rocket or Charlene.
Steve Maloney
She did a great job expediting the process and was available for any questions we had along the way.
Barbara Rayle
Charlene was extremely helpful and responsive at a crazy time.
Mary Karen Crawford
Charlene was great to work with! We were looking into our options for VA refinance and Charlene was knowledgable, professional and quick with responses. We are grateful for the easy process and our experience with Charlene and recommend! We are very happy with everything.
Kevin Moss
Charlene was wonderful to work with from the very beginning. She was thorough, responsive, and most importantly, she cared about us and our loan application. Even after the paperwork was signed, she continues to offer excellent customer care. Highly recommended.
Keary Abel
Charlene was very helpful in guiding me through the process from start to finish. Answered any questions I had in a straight forward, easy to understand manner. Made the experience very easy.